To sustain this free service, we receive affiliate commissions via some of our links. This doesn’t affect rankings. Our review process.
Is the new Amazon Key delivery method a more secure way to get your packages? Or, as Amazon seems to increasingly permeate our lives, has this mega-company overstepped its bounds?
Our Amazon Key review unlocks everything you need to know about this relatively new service that lets delivery drivers enter your home when you’re away. Amazon’s ultimate goal? To prevent front porch package theft.
- Should I Be Concerned About Package Theft?
- How Does Amazon Key Work?
- Is Amazon Key Safe?
- Pros and Cons
- Amazon Key Alternatives
If you’ve never had a package stolen from your front porch, you’re one of the lucky ones. Package theft statistics show that it’s a pervasive problem, especially over the holidays when porch pirates are on the prowl.
- More than 30% of Americans say they’ve had at least one package stolen from their porch — and more than half of Americans know someone who’s been a victim of package theft, according to USA Today, citing an Xfinity Home survey.
- More than 25.9 million Americans reported package thefts during the 2016 holiday season, up from 23.5 million the previous season.
- Some states, particularly those with more rural areas, have an alarming rate of package theft. North Dakota residents, for example, are 26 times more likely to have a package stolen from their front porch.
So, given these statistics, maybe Amazon’s onto something with their new Key service.
Package Theft Statistics Infographic
To embed this infographic on your site, copy and paste this code:
Launched in the fall of 2017, Amazon Key is a service that allows Amazon Prime customers to install an electronic door lock that delivery people can open to drop packages inside. This smart lock syncs with the Amazon Cloud Cam indoor security camera that sends footage of the delivery to the customer.
Once you sync your home WiFi with your Amazon account, you’ll have the option to select “free home delivery” upon checkout which gives carriers the ability to remotely access your home and place your orders safely inside your home.
On each delivery day, Amazon will notify you four hours prior to delivery that the package is en route. Amazon then alerts you when the carrier arrives, and you can either watch a live stream or view a recorded clip. You’re also notified when the delivery person exits your home.
Watch Inside Edition’s video to see Amazon Key put to the test.
Here are some pros and cons of Amazon Key. Keep in mind — as this new service continues to evolve, Amazon has been diligent about correcting and improving any potential threats to its system.
- Out of stock includes one Amazon Cloud Cam and one Kwikset or Yale smart lock
- Security camera: 1080p full HD, night vision, two-way audio and optional motion sensor (additional fee)
Not sold by our Amazon Key review? If you’re intrigued by smart lock technology there are several excellent smart locks and cameras on the market to consider. Be sure to check out our best smart lock reviews for top options, and take a look at our WiFi security camera reviews for smart indoor camera alternatives.
Would you feel comfortable letting a delivery person enter your home when you’re away?