Fitbit vs Jawbone: Who Wins The Race?

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Fitbit vs JawboneLooking for a convenient and cost-effective way to reach your fitness goals without the expenses of a personal trainer? Enter Jawbone and Fitbit! It’s easy, just set goals for yourself and meet (or exceed) them. Your friends can hold you accountable as well because you can share your data with them. Track your progress including distance, calories burned, steps taken and more. But which one is best? Read on to find out which activity tracker comes out on top when we compare Fitbit vs Jawbone.

What Is An Activity Tracker?

An activity tracker tracks your fitness activity throughout the day. Different trackers have different capabilities. So, depending on which activities you are most interested in tracking, one might be a better fit than the other. For example, if you are a swimmer you will want an activity tracker that can be worn while you swim but if you love running stairs, than you want one that counts stair steps. There are many other scenarios you’ll want to take into consideration so you get the activity tracker that’s right for you and your fitness activities.

Fitbit vs Jawbone: Key Comparisons

Jawbone used to be a major player in the fitness tracker world. But it is no longer being made. So, you can count on Fitbit to handle your workouts, motivate you to get up and move, not break the bank and more.

Best Customer ServiceCheckmark
Best PriceCheckmark
Best DurabilityCheckmark
Best DesignCheckmark
Best at MotivatingCheckmark
Overall WinnerCheckmark

Best For Customer Service

Fitbit offers multiple forms to help you get answers to your questions. Fitbit has how to videos, a help center and community forums for you to search through before contacting them. And if that doesn’t work, you can contact Fitbit directly via live chat, phone, email and Twitter. We have contacted Fitbit directly with issues (as well as many friends and family members) and all of us have had great experiences. Fitbit has sent many people we know replacement activity trackers when something has gone wrong.

Jawbone, on the other hand, only offers email and FAQs for support options. However, they still have good support, but since there aren’t as many options for customers to reach Jawbone, we have chosen Fitbit as the winner for this category.Fitbit logo

Winner: Fitbit (View on Amazon)

Best Price

Price was a difficult category for us to choose a winner for. While Fitbit offers nine activity trackers, Jawbone offers four. However, these bands vary in features. We chose our winner for this category by comparing bands of similar price against one another. While doing so, Fitbit had more features than Jawbone did for the various price points, which is why we’ve chosen Fitbit as our winner for this category by a hair.Fitbit logo

Winner: Fitbit (By a Hair – View on Amazon)

Best Durability

Fitbit and Jawbone bands are water resistant but should not be submerged. (We don’t recommend you wear these while showering.) Both companies have had issues with bands tearing and/or breaking.

Fitbit users complain about the clasps coming unlatched, which means the Fitbit may fall off unknowingly (this problem has been mostly resolved with newer clasp designs).

Jawbone users complain of the caps falling off, which results in losing their tracking device.

While these things don’t happen to every Fitbit and Jawbone user, it happens more than we’d like to see. The durability could improve for both companies, but because Fitbit has worked hard to resolve this issue, we choose them as the winner for this category.

Fitbit logo

Winner: Fitbit (View on Amazon)

Best Design

Fitbit and Jawbone have two different designs to them. Fitbit, for the most part, has a watch-style look to it, while Jawbone has no display to it. You may have a preference of one over the other.

  • If you wear a watch, you’ll probably gravitate towards the Fitbit over the Jawbone because Jawbone doesn’t have a display for it to tell time.
  • If you want something that may blend in as an accessory, Jawbone may be the better choice because it isn’t as bulky. However, Fitbit partners with Tory Burch for more fashionable ways to wear your Fitbit. So, you can dress your Fitbit up or down to fit your style, but please note the Tory Burch accessories cost extra.
  • If you prefer immediate feedback of where you’re at with your goals, you’ll want a Fitbit. Jawbone has no display, so you have to login to the app for any type of status update. The Jawbone activity trackers do have blinking LEDs to show your status but you won’t get exact numbers.

Because of these things, we’ve chosen Fitbit as the winner because of it’s ability to tell time, blend in with your outfit and give immediate feedback.Fitbit logo

Winner: Fitbit (View on Amazon)

Best For Motivation

Fitbit has a wide selection of data to help motivate you to achieve your goals.

Jawbone had a Smart Coach that not only delivers measurements, but also shows you what those numbers mean. Jawbone turned the raw data into your own fitness advisor. For example, if you sleep in a couple days you may take fewer steps. So, it would suggest that you take more steps on those days since you slept in. Jawbone was great at taking your data and turning it into something more meaningful.

However, since Jawbone is no longer in business, we recommend Fitbit.Fitbit logo

Winner: Fitbit (View on Amazon)

Fitbit And Jawbone Features

Below is a chart showing the different options from Fitbit and Jawbone.

 Fitbit ZipFitbit OneFitbit FlexFitbit Flex 2Fitbit AltaFitbit Charge HRFitbit Charge 2Fitbit BlazeFitbit SurgeJawbone UP MOVEJawbone UP2Jawbone UP3Jawbone UP4
View on AmazonView on AmazonView on AmazonView on AmazonView on AmazonView on AmazonView on AmazonView on AmazonView on AmazonView on AmazonView on AmazonView on AmazonView on AmazonView on Amazon
Price $199.99 Check Amazon for availability $98.99 $220.00 Check Amazon for availability Check Amazon for availability $199.00 $296.99 Check Amazon for availability [amazon_textlink asin='B00NC5S3HM' text='jawbone up move' template='PriceLink' store='safesmartliving-20' marketplace='US' link_id='32db9168-189a-11e7-934b-c5d5df176b8f']

Android and iOSCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Calories BurnedCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Steps TakenCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Stairs ClimbedCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Heart Rate MonitorCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Log Food/DrinkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Goal SettingCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Battery Life4-6 Months5-7 Days5-10 Days5 Days5 Days5+ Days5 Days5 Days7+ DaysUp to 6 Months10 DaysUp to 7 DaysUp to 7 Days
Water ResistantCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Swim With ItCheckmarkCheckmarkCheckmark
Silent AlarmCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
DisplayCheckmarkCheckmarkCheckmarkLED LightsCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkLED LightsLED LightsLED LightsLED Lights
Tells TimeCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Caller IDCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Smart Notifications (call/text)CheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Music ControlCheckmark
Fitbit ZipFitbit OneFitbit FlexFitbit Flex 2Fitbit AltaFitbit Charge HRFitbit Charge 2Fitbit BlazeFitbit SurgeJawbone UP MOVEJawbone UP2Jawbone UP3Jawbone UP4

Our Overall Winner: FitbitFitbit logo

We chose Fitbit as our winner and more specifically, the Fitbit Charge 2 is our favorite activity tracker from Fitbit. Learn more about it in this video below.

Other Activity Trackers

Still not sure if Fitbit or Jawbone are going to work for you? See our large comparison table to find out which activity tracker is best for your fitness program. Some bands are great at tracking your swimming or monitoring your heart rate while others hold you accountable and assign punishments (YIKES!). Each band specializes in something, so find out which one can help you take the next step in your fitness goals and keep us posted!

What activity do you want to track with your fitness tracker?

About The Author:

Kimberly is our home security expert and has been writing about security and safety since 2013, covering everything from security systems and home automation to identity theft protection, home warranties, medical alert systems, and more. She has personally tested hundreds of system components and interfaced with dozens of home security companies to find out what’s happening behind the scenes. Her work has appeared in many notable brands, including The New York Times' Wirecutter, Reader's Digest, Forbes, People, Woman's World, and Huffington Post.

In 2018, she had her first child, which opened up a whole new avenue of security experience with baby gear. She wanted to purchase the safest items for her family.

Kimberly received her Bachelor of Arts in multimedia journalism from Simpson College. Her natural curiosity helps her research as she seeks the truth when learning about, comparing, and personally testing products and services.

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Fitness Fanatic
November 10, 2016 11:34 am

There are so many different activity trackers out there but I’m trying to narrow it down to one of these and yet there are still so many models to choose from. I definitely want a wristband one since I’m afraid the clip will come off however I think I’m torn between which one. Anyone have experience with these and mind sharing which is their fave?