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Searching for the best Virtual Private Network (VPN) on the market that fits your budget? VPNs like Private Internet Access (PIA) help keep your data and identity secure and protected from prying eyes when logging into unprotected Wi-Fi networks (such as those at airports or coffee shops).
VPNs can be applied to any connection, whether you’re on your laptop, home PC or smartphone — and all at a remarkably low monthly price. Private Internet Access also has one of the best reputations in the industry. Our Private Internet Access review gives you the lowdown on this top-ranking service.
- Pros & Cons
- Key Features
- What Do Users Think?
- How To Know You’re Safe (Video)
- Is PIA Worth It?
Private Internet Access
- No traffic logs
- Simple, easy interface and easy to install and get working
- High 256-bit encryption level
- Use up to 5 devices simultaneously on one account
- Kill swich
- DNS and IPV6 leak protection
- Supports Torrent/P2P
- Accepts hundreds of payment types, including Bitcoin and other anonymous payments
- Almost anonymous sign-up (all they require is an email address)
- In fewer countries than other top services
- Can’t select server location (but you can select geolocation)
- No NAT firewall
- Hit or miss with unblocking Netflix
- No statistics in app (data sent/received, etc.)
- Customer support via email ticket only
- 3,200 Private Internet Access servers in 33 countries
- One-click installers connect you immediately
- Compatible with Windows, Mac, Linux, iOS, Android
- Supports OpenVPN, P2P, PPTP, and IPSEC/L2TP VPN tunnels
- Blocks ads, trackers and malware
- DNS, IPV6 and Email IP leak protection
- Private Internet Access proxy included: SOCKS5
- Mobile app and website icons show your security status
PIA offers a 100% money-back guarantee for the first 7 days of service.
- $9.99/month paying monthly
- $5.99/month for 1 year
- $3.49/month for 2 years
Don’t Get All The VPN Lingo?
VPN industry terminology can certainly be techie at times. If you need some layman’s explanations about the lingo we’ve used in our Private Internet Access review, be sure to read our terminology page.
Are current or former VPN Private Internet Access customers happy with their service? We’ve researched online feedback to gauge user experiences. Below you’ll find a balanced sampling of both positive and negative reviews.
I have been using PIA VPN service for a couple of years now and am completely satisfied with it. So much so that I recently signed up for the three year deal. I have tested it on numerous occasions and it really does work. I like that I can use it at home and on my mobile device. Which is very important when being connected to a public wi-fi .I’m probably going to save a good amount of money now that a one time payment option is available. The customer service has been great. Not that I’ve needed it much. Thank you PIA and good luck to you in the future. – D. Evans, Trustpilot 4/1/2019
The speed I am getting with this software for traffic is very high – at least compared with other software of this kind. I was impressed the first time. Usually these types of VPNs are hit and miss when it comes for speed, it’s flaky, unstable, etc., but this one has very rarely slowed down, and usually picks up if you reconnect. I also love the multitude of locations in different countries to choose from. Really helps test our international focused apps. – Cristian C., G2 Crowd 12/12/2018
I have waited 2 days for my activation email and log in, despite numerous support tickets that i have submitted, in the end i opted to cancel using the 7 day money back guarantee they display on their website, its the 7th day and no one has responded to me so i will be calling PayPal to reverse the payment. This seems to be a hit or miss company when requesting service or even in the event of signing up and receiving your log in details. i will get my money back via PayPal and go with a renowned service like Nord or Cyber Ghost. – Jan D., Trustpilot 4/1/2019
Sometimes the connection to the server is lost. Privateinternetaccess is hard to use for new users. The first configuration is troublesome. This software do not offer live chat also we must be waiting for an answer when we are having any problem. In my opinion, the interface should be more modernized and user-friendly. – Konrad K., Trustpilot 1/13/2019
We know you’re worried about your online security and anonymity — we all are these days. Watch the video below to see how PIA addresses these unfortunate but common concerns.
PIA is a major player in the VPN space with robust security features, an unbelievably easy interface, solid and speedy performance and much more. They used to be an incredible bargain, but even with a recent price increase, they remain competitively priced. The major downside with PIA? No phone or live chat customer support.
If you want more customer support avenues or want to see VPN alternatives, be sure to check out our Best VPN Service reviews to learn more about PIA’s competitors.
Is email-only customer support a dealbreaker for you?
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