eHealthInsurance Review: Health Insurance Hero Or Headache?

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Medical records in doctor's office: eHealthinsurance ReviewsAre you looking for health insurance but don’t have a clue where to begin? With thousands of health insurance companies and types of plans available, it’s like searching for a needle in a haystack! That’s where eHealthInsurance can come to the rescue. Need to figure out what type of plan you need?

Want to understand more about the Affordable Care Act’s tax credits? Or just looking for health insurance quotes and coverage details? eHealthInsurance is an excellent, one-stop shop for all this and more—and the best part is, it’s entirely free. Our eHealthInsurance review below will give you all the information you need to see if it’s the good service for you to consider.

eHealthinsurance logo

Visit eHealthInsurance’s Website

What’s The Difference? eHealthInsurance vs

eHealthInsurance is like Travelocity or Expedia for the health insurance world (granted, without the fun end result of a trip). eHealthInsurance is an insurance broker that earns commission for the provider referrals they provide consumers. They partner with dozens of insurance providers to give you full access to all of their plans, rates, and coverage options—all found in eHealthInsurance’s easily searchable database.

eHealthInsurance is a great alternative to using, the federal government’s searchable database of insurance providers. has come a long way since its glitchy launch in October 2013, but it has some limitations compared to eHealthInsurance—the most notable being the number of insurance providers and plans you can find. eHealth insurance has roughly 45% additional insurance plans to choose from compared to


4.4 / 5
Number of Plans Available 5.0
Website Interface 4.5
Search Features 4.5
Customer Support 4.0
Website Healthcare Resources 4.0


  • Compare health insurance plans from an extensive number of carriers
  • Easy to use interface
  • Great search features
  • 24/7 customer support via live chat, phone, and email
  • Good website resources including videos, tutorials, articles, chatrooms and more


  • Some consumer complaints about unresponsive customer service

Key Features Of eHealthInsurance

  • Licensed in all 50 states and the District of Columbia
  • More than 4 million customers insured
  • 13,000+ plans and 80+ insurance providers
  • More than 200 licensed customer service agents
  • Free eBook, 3 Steps to Understanding the Affordable Care Act
  • Accredited by the Better Business Bureau

Looking For Other Types Of Health Insurance?

eHealth is also an excellent place to find affordable dental and vision insurance plans in your state, as well as a host of other insurance products. Like with health insurance, eHealth partners with many of the top dental insurance plans and providers around the country.

Read Our Best Dental Insurance Reviews

What’s The Buzz About eHealthInsurance?

Here are some reviews from health insurance seekers about their experiences using E-Health Insurance.

Positive eHealthInsurance Reviews

My experience was smooth and easy. When I called customer service I didn’t have to wait at all. My questions were answered seamlessly without any pressure. – Courtney C., TrustPilot 5/19/2016

I couldn’t be happier with the service I have received… It just makes me happy that there are sites that categorize things in a way that shows they care. The prices are a lot higher than they were 10 years ago, but the staff is friendly, highly knowledgeable and the insurance plans are better than any that I have seen thus far. I recommend this site for anybody that can qualify for coverage. – Andy31793, ResellerRatings 5/3/2016

Negative eHealthInsurance Reviews

I have spent a total of 3 hours on hold without talking to a single person through EHealth. I initiated the chat feature where a completely different policy was shown under my name, email, number, and phone. After spending 45mins getting this straightened out with 3 different attempts in the website’s chat (All names are generic) they finally got the right policy pulled up and told me I have to call them to cancel. – ZRated1234, Reseller Ratings 2/16/2016

Getting a policy is easy with these folks, then it goes downhill. Every time I went through their phone tree and finally reached the customer service representative, the person on the line was rude and sometimes insulting. Once I was on hold for 38 minutes before giving up. Another time I was on hold for 20 minutes and was told that I would be transferred to another person, but was hung up on… – Ilias S., TrustPilot 12/25/2015

How Does Obamacare Affect You?

If you still aren’t clear about the potential tax penalties associated with the Affordable Care Act, check out this quick tutorial by the National Federation of Independent Business.

Worried You Won’t Qualify?

Visit eHealthInsurance’s Website

One of the many reasons uninsured Americans don’t enroll is because they don’t think they’ll qualify for health insurance under the Affordable Care Act, so they don’t even look into it. But the fact is you’ll never know if you don’t take that first step. eHealthInsurance makes it easy to see if you qualify and helps guide you through the process. Yes, searching for health insurance is a hassle but eHealthInsurance takes a lot of the headache out of a necessary chore!

Which online health insurance broker sites have you used and what have you experienced?

About The Author:

While attending the University of North Carolina at Chapel Hill’s graduate school for journalism and public relations, Sally began a long career researching and writing about hard-to-understand topics, such as insurance and finance.

Her additional experience in marketing, fundraising, public relations and financial planning at various foundations and nonprofit organizations over the years has given her the practical tools to inform consumers about making the smartest business and personal financial decisions. Her work has appeared in many notable media outlets, including The Washington Post, Entrepreneur, People, Forbes, Huffington Post, and more.

Speaking of smart living — growing up in the (at-the-time) per-capita murder capital of the U.S. (Richmond, VA) taught her a thing or two about the need for personal and home safety. Sally stays on top of all the latest gadgets and services to protect her and her teenage daughters from potential predators and thieves. And she brings this knowledge to every article she writes.

Disclaimer: Information regarding insurance company offerings, pricing, and other contract details are subject to change by the insurance company at any time and are not under the control of this website. Information published on this website is intended for reference use only. Please review your policy carefully before signing up for a new insurance contract or any other contract as your unique circumstances will differ from those that may be used for example purposes in this article.
Disclaimer: The information provided on this website should not be used for diagnosing or treating a health problem or a disease. It is not a substitute for professional care. If you have or suspect you may have a health problem, you should consult your health care provider.

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