Kangaroo Home Security Review: Can You Count On It To Monitor Your Entire Home?

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Kangaroo security system equipment on table (caption: Kangaroo Home Security Review)Kangaroo stands out from the pack in that it doesn’t require a hub to use its home security system. This means you can purchase one piece of equipment, download the app and be all set to monitor the device’s activity. But can it monitor an entire home and give you peace of mind?

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Article Overview

Kangaroo

3.05 / 5
Kangaroo
Customer Service & Reputation 2.5
Equipment 2.8
Technology 2.0
Value 3.5
Ease Of Use 4.5

Pros

  • Has 6 monitoring stations
  • Hub free
  • Excellent option for monitoring a single room
  • Compatible with Amazon Alexa and Google Home
  • Self-installation
  • No long-term contract

Cons

  • Broadband (WiFi) monitoring with no cellular backup
  • Not the safest option for a whole home security system
  • Newer so there's little customer feedback
  • Few equipment options
  • No BBB page

Key Features

  • Kangaroo security sensor and app6 monitoring stations, so if one goes down (e.g., due to a natural disaster), another is there as a backup
  • Broadband (WiFi) monitoring for all plans with no cellular backup
  • Customer service options: live chat, FAQs, email and phone
  • No BBB rating or accreditation 
  • Pet Rejection Technology keeps Fido from triggering your sensors
  • Kangaroo security app lets you monitor your devices while away
  • 1-year warranty
  • Kangaroo’s professional monitoring company is COPS
  • Month-to-month agreement, no long-term contract

Price

Below are two security kits offered by Kangaroo, but keep in mind you can purchase any individual sensor without needing the entire system. For example, if you want to monitor your bedroom only, you could purchase a motion sensor and an entry sensor without needing any other equipment.

 5-Piece Kit5-Piece Kit + Privacy Camera Bundle8-Piece Kit8-Piece Kit + Privacy Camera Bundle14-Piece KitFront Door Security Kit
Price Check Amazon for availability. $129.00$79.99$149.00 $279.99 $99.00
Siren + Keypad
$69.99
CheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Roo Tag
$24.99 for 2
222242
Motion + Entry Sensor
Check Amazon for availability.
223372
Water + Climate Sensor
$29.99
112
Privacy Camera
$99.00
11
Doorbell Camera1
Motion Sensor
$7.00

Monitoring

You can self-monitor your Kangaroo security system or pay to have it professionally monitored. Depending on how you plan to use Kangaroo may determine which form of monitoring you prefer.

For example, if you’re wanting to monitor when someone enters your bedroom, you may prefer self-monitoring. But if you’re using it as a whole-home security system, professional monitoring may be a more secure form of monitoring that you prefer.

 BasicComplete
PriceFree$99/year or $10/month
Unlimited Number Of Devices & UsersCheckmarkCheckmark
App NotificationsCheckmarkCheckmark
Self-MonitoringCheckmark
Text & Voice Call NotificationsCheckmark
Professional MonitoringCheckmark
Amazon Alexa & Google Home IntegrationCheckmark
Two-Way AudioCheckmark
30 Days Of Unlimited Cloud Storage (Up To 5 Cameras + Option To Add More)Checkmark

What Do People Think Of Kangaroo?

Positive Reviews

It does it job withour the noise! As designed it works to notify any motion activy detected over the network-> to the app on the phone. I pray Kangaroo DOES NOT keep the activity collected on their servers – varash, Office Depot 01/21/2020

Great DIY security that works and won’t break the bank! Oh and No Contracts! – Eric R., Facebook 2/7/2020

Negative Reviews

Very disappointed. We have had it for a week and constantly have the front door alarm going off. Can not activate the 911 feature due to fines for false alarms. Essentially we have a device that tells us there is a intrusion when there is not, cannot call authorities when we really need the help, and support wants us to self diagnose multiple times. We are heading on vacation and are without the system we were hoping to have functioning by now. Should have gone with one of the larger companies – Blake N., Facebook 2/14/2020

I have given you all the information you have requested. And all you do is just send another autogenerateded message asking for the same information but in different wording! Your app CRASHES everytime I try and open it after the initial install and load up! – Anthony M., Google Play 1/17/2020

Privacy Camera

Kangaroo Indoor CameraKangaroo doesn’t currently offer a security camera , but it has an indoor camera in the works. You can join the waitlist for $49 and get the camera and 1 year of service for up to 5 cameras. Technical specifications include:

  • 2-way audio
  • 1080p resolution
  • 10x zoom
  • Night vision
  • Motion alerts
  • 30-day cloud storage with Kangaroo Complete

What’s unique about this camera is that you can put it in Privacy Mode, which enables a Privacy Shield. The Privacy Shield uses PDLC glass to physically block the lens so the camera can’t see or hear anything. The video below has more details on it.

What Should You Monitor With Kangaroo?

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If you want to monitor a bedroom or dorm room, then we think Kangaroo is an excellent pick. We like that you can purchase one sensor, download the app and begin monitoring a room instantly.

However, we don’t think of Kangaroo as a serious home security solution. The fact that there is no cellular backup for monitoring is extremely worrying. WiFi goes down all the time, and burglars can disconnect your WiFi too. If either of these happens, your system will be useless.

Kangaroo is also very new to the home security space. With very little customer feedback, it has some work to do to get our seal of approval. If you want an alternative, we’d recommend reading through our best home security system comparison.

What type of space do you want to monitor? A single room or an entire home?

About The Author:

Kimberly is our home security expert, and has been researching and writing about security and safety since 2013, covering everything from security systems and home automation to identity theft protection, home warranties, medical alert systems and more. She has personally tested hundreds of system components and interfaced with dozens of home security companies to find out what's happening behind the scenes.

In 2018, she had her first child, and that opened up a whole new avenue of security experience with baby gear. She wanted to purchase the safest items for her family.

Kimberly received her Bachelor of Arts in multimedia journalism from Simpson College. Her natural curiosity helps her research as she seeks the truth when learning about, comparing and personally testing products and services.

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Disclaimer: This website contains reviews, opinions and information regarding products and services manufactured or provided by third parties. We are not responsible in any way for such products and services, and nothing contained here should be construed as a guarantee of the functionality, utility, safety or reliability of any product or services reviewed or discussed. Please follow the directions provided by the manufacturer or service provider when using any product or service reviewed or discussed on this website.

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