Kangaroo Home Security Review: Can You Count On It To Monitor Your Entire Home?

To sustain this free service, we receive affiliate commissions via some of our links. This doesn’t affect rankings. Our review process.

Kangaroo security system equipment on table (caption: Kangaroo Home Security Review)Kangaroo stands out from the pack in that it doesn’t require a hub to use its home security system. This means you can purchase one piece of equipment, download the app and be all set to monitor the device’s activity. But can it monitor an entire home and give you peace of mind?

Visit Website

Article Overview

Kangaroo

3.05 / 5
Kangaroo
Customer Service & Reputation 2.5
Equipment 2.8
Technology 2.0
Value 3.5
Ease Of Use 4.5

Pros

  • Has 6 monitoring stations
  • Hub free
  • Excellent option for monitoring a single room
  • Compatible with Amazon Alexa and Google Home
  • Self-installation
  • No long-term contract

Cons

  • Broadband (WiFi) monitoring with no cellular backup
  • Not the safest option for a whole home security system
  • Newer so there's little customer feedback
  • Few equipment options
  • No BBB page

Burglar breaking into house tracking on smart phone app (caption: What’s The Best Home Security System In 2020)

Alternatives To Kangaroo

Don’t like the score you’re seeing? Our home security experts have reviewed over a dozen providers. Check out our best home security systems showdown to find out our top picks this year.

Key Features

  • Kangaroo Starter KitSix monitoring stations, so if one goes down (e.g., due to a natural disaster), another is there as a backup
  • Broadband (WiFi) monitoring for all plans with no cellular backup
  • Customer service options: live chat, FAQs, email and phone
  • No BBB rating or accreditation 
  • Pet Rejection Technology keeps Fido from triggering your sensors
  • Kangaroo security app lets you monitor your devices while away
  • One-year warranty
  • Kangaroo’s professional monitoring company is C.O.P.S.
  • Month-to-month agreement, no long-term contract
  • Privacy – their camera has a privacy shield, and data stored in the cloud is secured with end-to-end encryption using a crypto chip (only you can unscramble the data).

Battery Backup

We typically discuss battery backup for all of the home security companies we review. Consumers want to know how the system will perform if their home experiences a power outage. Battery backup isn’t as applicable to Kangaroo since there’s no hub and the sensors are all battery operated.

However, if the power goes out in your home, your internet goes out as well. This is where Kangaroo has a major flaw. There’s no backup to its broadband monitoring. Most security companies have cellular as a form of monitoring backup, but Kangaroo does not. So if your home experiences any disruption in its internet connection (power outage, intruder cuts the power line, internet service provider experiences issues, etc.) your system will not work during that time.

App Features

Android App | iOS App

Kangaroo Home Security App Screenshot

Below are functions you can control within the Kangaroo home security app. Please know that to use some of the features, you must have certain equipment. For example, you can’t view camera footage unless you have cameras in place that are compatible with your security system.

System

  • Arm/disarm entire system or individual sensors
  • View detailed event history and alerts

Cameras

  • View live stream
  • View recorded video
  • View doorbell camera

Not Supported By App

  • Updated weather forecast
  • Geofencing, which automatically adjusts your security and automation equipment after you’ve left a set radius of your home or “geo-fence”
  • Lock/unlock doors
  • Open/close garage doors
  • Control thermostat
  • Control and schedule lights

Pricing

Below are several security kits offered by Kangaroo, but keep in mind you can purchase any individual sensor without needing the entire system. For example, if you only want to monitor your bedroom, you could purchase a motion sensor and an entry sensor without needing any other equipment.

 5-Piece Kit5-Piece Kit + Privacy Camera Bundle8-Piece Kit8-Piece Kit + Privacy Camera Bundle14-Piece KitFront Door Security Kit
Price $79.99 $129.00$79.99$149.00 $279.99 $99.00
Siren + Keypad $69.99CheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Roo Tag
$24.99 for 2
222242
Motion + Entry Sensor
$19.98
223372
Water + Climate Sensor
$29.99
112
Privacy Camera
$99.00
11
Doorbell Camera $19.991
Motion Sensor
$7.00

Coupon

Use this link to have our members-only Kangaroo discount codes automatically applied.

Monitoring

You can self-monitor your Kangaroo security system or pay to have it professionally monitored. If you want to use it primarily to monitor events, such as the opening of your liquor cabinet, or the opening of an outside door to your pool area, self-monitoring (which provides you and designated contacts with alerts) should be sufficient.

On the other hand, if you’re using it as a whole-home security system, and you want a monitoring station to dispatch fire, medical, or law enforcement in the event that there’s a break-in or a fire and you’re asleep or away, go with professional monitoring.

 BasicComplete
PriceFree$99/year or $10/month
Unlimited Number Of Devices & UsersCheckmarkCheckmark
App NotificationsCheckmarkCheckmark
Self-MonitoringCheckmark
Text & Voice Call NotificationsCheckmark
Professional MonitoringCheckmark
Amazon Alexa & Google Home IntegrationCheckmark
Two-Way AudioCheckmark
30 Days Of Unlimited Cloud Storage (Up To 5 Cameras + Option To Add More)Checkmark

What Do People Think Of Kangaroo?

Positive Reviews

It does it job withour the noise! As designed it works to notify any motion activy detected over the network-> to the app on the phone. I pray Kangaroo DOES NOT keep the activity collected on their servers – varash, Office Depot 01/21/2020

Great DIY security that works and won’t break the bank! Oh and No Contracts! – Eric R., Facebook 2/7/2020

Negative Reviews

Very disappointed. We have had it for a week and constantly have the front door alarm going off. Can not activate the 911 feature due to fines for false alarms. Essentially we have a device that tells us there is a intrusion when there is not, cannot call authorities when we really need the help, and support wants us to self diagnose multiple times. We are heading on vacation and are without the system we were hoping to have functioning by now. Should have gone with one of the larger companies – Blake N., Facebook 2/14/2020

I have given you all the information you have requested. And all you do is just send another autogenerateded message asking for the same information but in different wording! Your app CRASHES everytime I try and open it after the initial install and load up! – Anthony M., Google Play 1/17/2020

Motion Sensor

Kangaroo home security motion sensorThe Kangaroo motion+entry sensor is up to par with the latest smart home security standards and features:

  • Easy Installation – easy DIY install with peel-and-stick adhesive.
  • Customizable Arming (Home And Away Modes) – you can have the motion sensor alarm disabled while you’re at home, but still track and alert you to movements. When you leave the house, you can set them to sound the alarm the instant they detect motion.
  • Distance And Scope – detects motion up to 20 feet (6m) away in a 110° field of view.
  • Pet-Friendly – will not detect movement of pets that are 2’4″ (0.7m) or shorter in height.
  • Tamper Detection – if the motion sensor is tampered with, you will be notified, even if the system is not armed.
  • One-Year Warranty

Technical Specs

  • Size & Dimensions: 3.55” x 1.55” x 0.7” (90mm x 39mm x 18mm)
  • Color: White
  • Battery: 2 x AA batteries (included). Up to 1 year battery life.
  • Operating temperature: -5°C to 50°C

What You’ll Need

  • Wi-Fi 802.11 a/b/g/n, 2.4GHz (WEP, WPA, or WPA2 encryption) compatible router.
  • Mobile device with iOS 10.0 and above or Android 5.0 and above.
  • Active Internet and cellular connections are required on the mobile device.
  • Alarm monitoring service requires subscription.
  • For indoor use only.

Privacy Camera

Kangaroo Indoor CameraKangaroo’s Privacy Camera has a unique Privacy Mode, which enables a Privacy Shield. The Privacy Shield uses PDLC glass to physically block the lens so the camera can’t see or hear anything. The video below has more details on it. Tech specs include:

  • Two-way audio
  • 1080p resolution
  • 10x zoom
  • Night vision
  • Motion alerts
  • 30-day cloud storage with Kangaroo Complete

About Kangaroo & Its History

Kangaroo was co-founded by Dhruv Garg, Maximus Yaney, James Xu and Victor Meng in 2018. It’s headquartered in New York City, but has locations in Poland, China and the Philippines.

Kangaroo Is Crowdfunding!

Kangaroo is currently raising funds via the crowdfunding platform Republic. The minimum investment is $150, the max is $300, and you get a free $200 value security system and 1-year subscription to their service in return for your investment.

What Should You Monitor With Kangaroo?

Visit Website

Burglar breaking into house tracking on smart phone app (caption: What’s The Best Home Security System In 2020)If you want to monitor a bedroom or dorm room, then we think Kangaroo is an excellent pick. We like that you can purchase one sensor, download the app and begin monitoring a room instantly.

However, we don’t think of Kangaroo as a serious home security solution. The fact that there’s no cellular backup for monitoring is extremely worrying. I don’t know about you, but our WiFi goes down all the time, and experienced burglars can usually find ways to disrupt your WiFi. If either of these happens, your system will be useless.

Kangaroo is also very new to the home security space. With very little customer feedback, it has some work to do to get our seal of approval. If you want an alternative, we’d recommend reading through our home security system comparison.

What type of space do you want to monitor? A single room or an entire home?

About The Author:

Kimberly is our home security expert and has been writing about security and safety since 2013, covering everything from security systems and home automation to identity theft protection, home warranties, medical alert systems, and more. She has personally tested hundreds of system components and interfaced with dozens of home security companies to find out what’s happening behind the scenes. Her work has appeared in many notable brands, including The New York Times' Wirecutter, Reader's Digest, Forbes, People, Woman's World, and Huffington Post.

In 2018, she had her first child, which opened up a whole new avenue of security experience with baby gear. She wanted to purchase the safest items for her family.

Kimberly received her Bachelor of Arts in multimedia journalism from Simpson College. Her natural curiosity helps her research as she seeks the truth when learning about, comparing, and personally testing products and services.

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.

Disclaimer: This website contains reviews, opinions and information regarding products and services manufactured or provided by third parties. We are not responsible in any way for such products and services, and nothing contained here should be construed as a guarantee of the functionality, utility, safety or reliability of any product or services reviewed or discussed. Please follow the directions provided by the manufacturer or service provider when using any product or service reviewed or discussed on this website.

Subscribe
Notify of
5 Comments
Newest
Oldest Most voted
Inline Feedbacks
View all comments
Shelton
September 17, 2020 12:57 pm

Any promo codes you can share before I make my Kangaroo purchase?

Samuelson
August 19, 2020 11:35 am

One of your user reviews for Kangaroo says “I pray Kangaroo DOES NOT keep the activity collected on their servers.” Can you speak to this a little? This would be my concern as well. If their cost is so low because they’re jacking all my personal information I’m not interested.

(Admin)
Alex Schenker
August 19, 2020 1:46 pm
Reply to  Samuelson

Hi Samuelson,

We speak to the privacy aspect of the actual data capture as far as their camera is concerned here.

When it comes to data storage, we asked Kangaroo how they protect your data, and this was their reply: We use system-wide, end to end encryption with a crypto chip to keep your data safe. In non-tech speak: Your data is scrambled when saved and only you have the unscrambling key.

Derren
August 19, 2020 11:33 am

Wow I really want to give Kangaroo a shot because the monitoring price is so low! But the negative app reviews concern me, and is this a VC play? Do you guys think they’ll be raising their prices in a year or so?

(Admin)
Alex Schenker
August 19, 2020 1:30 pm
Reply to  Derren

Hi Derren, interesting question! Kangaroo has existing tier-1 VC backing (Lerer Hippeau and Greycroft) and is currently raising funds via the crowdfunding platform Republic. The minimum investment is $150, the max is $300, but you get a free $200 value security system and 1-year subscription to their service.

As far as price increases, it’s always possible for companies to raise their prices over time (most do). The gamble they take is then they are less attractive vs low-priced players like SimpliSafe, for example.