IdentityForce vs Identity Guard®: Which Has Better ID Theft Protection?

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IdentityForce vs Identity Guard<sup>®</sup> logosWe’ve put two of the biggest names in identity theft protection in a head-to-head battle: IdentityForce vs Identity Guard®. Which one comes out on top?

Visit IdentityForce’s Website | Visit Identity Guard®‘s Website

Protecting consumers since 2005, IdentityForce has an excellent reputation. Their accolades include Identity Protection Leader by Javelin, People’s Choice Stevie Awards for Favorite New Product, a Gold Stevie Award for having the best product in the industry, and more.

Identity Guard®’s parent company, Intersections Inc., has been a leading ID theft service for over 20 years. Kiplinger magazine named Identity Guard® its #1 best ID theft protection service in 2015, and they were also recognized in the Online Trust Honor Roll in 2017.

Monitoring Coverage

IdentityForce leads the industry in monitoring coverage. They monitor nearly everything you can imagine and send you alerts to your smartphone and credit bureaus based on the type of suspicious activity they’ve detected.

Identity Guard® covers a lot compared to many other services, but they lack driver’s license, email and sex offender monitoring, all of which you get with IdentityForce. They also don’t send fraud alerts to your credit bureaus.identity force logo

Winner: IdentityForce

Recovery Services

IdentityForce blows Identity Guard® out of the water in the recovery services they offer. While Identity Guard® leaves a lot of ID recovery to your own devices, IdentityForce provides full recovery services, including 24/7 access to their fraud specialists.

IdentityForce’s theft experts take care of most of the recovery process for you, including contacting your financial institutions, handling paperwork, helping to secure attorney assistance if needed, and more. Each service, however, does provide a service guarantee (up to $1 million) to cover expenses you could incur if your identity gets stolen.identity force logo

Winner: IdentityForce 

Customer Service & Reputation

IdentityForce and Identity Guard® both stand out for exceptional customer support and reputations. These two companies provide U.S.-based, 24/7 access to certified ID theft specialists and general customer service. Their websites also have a lot of useful resources about identity theft and the recovery process.

We also looked at online customer reviews for both companies. Identity Guard® customer complaints focused mainly on hit or miss customer service reps. The IdentityForce complaints we found primarily involved problems accessing accounts online, but this didn’t appear to be a widespread problem.IdentityForce and Identity Guard<sup>®</sup> logos

Winner: IdentityForce and Identity Guard® (Tie)

Mobile Access

Both IdentityForce and Identity Guard® have apps for iOS and Android smartphones, where you get instant fraud alerts. Both companies’ mobile apps, however, are limited compared to what you can do on their websites.

App users overwhelmingly prefer IdentityForce to Identity Guard®. We found many complaints about Identity Guard®‘s apps for both iOS and Android that they’re buggy, unreliable and difficult to use.identity force logo

Winner: IdentityForce

Family/Child Coverage

Identity Guard® blows IdentityForce out of the water in this category. Identity Guard® offers three different family plans that are among the most affordable you’ll find. IdentityForce only provides a child add-on plan but nothing for multiple adults in a household. Identity Force Child Watch, however, is reasonably priced at an additional $2.75 per month per child.Identity Guard<sup>®</sup> logo

Winner: Identity Guard®


Both services offer competitive pricing for the industry. As an individual, you’ll save more if you go with Identity Guard®‘s lowest plan compared to IdentityForce’s least expensive plan. If you want all the features each company has to offer, IdentityForce comes out on top. If you also want to cover a spouse or your family, however, Identity Guard®‘s family plans can save you a chunk of change, which is why it wins this category.Identity Guard<sup>®</sup> logo

Winner: Identity Guard®

IdentityForce vs Identity Guard® Plans

 IdentityForceIdentityForceIdentity Guard®Identity Guard®Identity Guard®
UltraSecureUltraSecure+CreditEssentialsTotal ProtectionPlatinum
Visit WebsiteVisit WebsiteVisit WebsiteVisit WebsiteVisit WebsiteVisit Website
Price Per Month$12.95/month$19.95/month$8.99/month$16.99/month$22.99/month
Free Trial14 days30 days30 days
U.S.-Based Agents 24/7CheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Full Identity Recovery SupportCheckmarkCheckmark
SSN MonitoringCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Driver's License MonitoringCheckmarkCheckmark
Credit Card Monitoring & Activity AlertsCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Bank Account Monitoring & Activity AlertsCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Address Change VerificationCheckmarkCheckmarkCheckmarkCheckmark
Black Market Website SurveillanceCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Lost Wallet AssistanceCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Alerts for New Account AttemptsCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Payday Loan MonitoringCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Medical ID MonitoringCheckmarkCheckmark
Court Records ScanningCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Sex Offender Registry ReportsCheckmarkCheckmark
Online Annual Credit Reports and Scores 3 Credit Bureaus3 Credit Bureaus3 Credit Bureaus
Credit Score TrackingThree Bureaus, DailyThree Bureaus, QuarterlyThree Bureaus, Monthly
Service GuaranteeUp to $1 millionUp to $1 millionUp to $1 millionUp to $1 millionUp to $1 million
Stolen Funds ReplacementIncluded in Service GuaranteeIncluded in Service Guarantee
Personal Expense ReimbursementIncluded in Service GuaranteeIncluded in Service Guarantee
Coverage for Lawyers & ExpertsIncluded in Service GuaranteeIncluded in Service Guarantee

IdentityForce Discount

IdentityForce offers two plans, UltraSecure and UltraSecure+Credit, with the option of adding on their supplemental Child Watch plan to either subscription.

Identity Guard® Multi-Person Plans

The following plans share the same features as the Identity Guard® Total Protection Plan.

  • $26.99 per month for 2 adults
  • $24.99 per month for 1 adult and children
  • $27.99 per month for 2 adults and children

Identity Guard® Coupon

For a limited time, use our link to save 33% off homepage prices with Identity Guard®!

Overall Winner In IdentityForce vs Identity Guard®

And our winner is… IdentityForce! No other ID theft protection service gives you the level of monitoring and recovery services at an affordable monthly cost than IdentityForce. To top it off, you also get excellent customer support and a handy mobile app that sends you reliable fraud alerts.

Although our winner is IdentityForce, Identity Guard® is worth serious consideration — especially if you want whole family coverage. Both of these services are excellent options.identity force logo

Winner: IdentityForce

Before you make a final decision, be sure to check out our best identity theft protection services review to see how each company performed versus the other big players.

Why are you considering identity theft protection?

*Identity Theft insurance underwritten by insurance company subsidiaries or affiliates of American International Group, Inc. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.

Identity Guard® Disclosures
*The score you receive with Identity Guard is provided for educational purposes to help you understand your credit. It is calculated using the information contained in your TransUnion credit file. Lenders use many different credit scoring systems, and the score you receive with Identity Guard is not the same score used by lenders to evaluate your credit.
**Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group‚ Inc. The description herein is a summary and intended for informational purposes only and does not include all terms‚ conditions and exclusions of the policies described. Please refer to the actual policies for terms‚ conditions‚ and exclusions of coverage. Coverage may not be available in all jurisdictions.
***Your card will be charged either a monthly or annual fee, depending on the membership plan you choose. You may cancel your membership anytime simply by contacting us. If you do not cancel your membership within the trial period, your card will be charged either a monthly or annual fee, depending on the membership plan you choose. You may cancel your membership anytime simply by contacting us.

About The Author:

While attending the University of North Carolina at Chapel Hill’s graduate school for journalism and public relations, Sally began a long career researching and writing about hard-to-understand topics, such as insurance and finance.

Her additional experience in marketing, fundraising, public relations and financial planning at various foundations and nonprofit organizations over the years has given her the practical tools to inform consumers about making the smartest business and personal financial decisions. Her work has appeared in many notable media outlets, including The Washington Post, Entrepreneur, People, Forbes, Huffington Post, and more.

Speaking of smart living — growing up in the (at-the-time) per-capita murder capital of the U.S. (Richmond, VA) taught her a thing or two about the need for personal and home safety. Sally stays on top of all the latest gadgets and services to protect her and her teenage daughters from potential predators and thieves. And she brings this knowledge to every article she writes.

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