IDShield vs LifeLock: Which Offers The Ultimate ID Theft Protection?

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Two people standing on glass floorFinding the best ID theft protection is no easy feat, with tons of identity theft protection companies on the market, all promising to have your back. The ultimate goal is to find a service that not only monitors your personal information for fraud but also helps you recover if you become a victim of ID theft.

So, which one is best for your needs? We have a clear winner in our IDShield vs LifeLock reviews. Find out why.

Visit IDShield’s Website | Visit LifeLock’s Website

Both LegalShield, IDShield’s parent company, and LifeLock have been on the identity theft scene for years (2003 and 2005, respectively). LifeLock is undoubtedly the more well-known of the two identity theft companies, with huge advertising budgets and more than 4.4 million members.

LifeLock was named in 2016 Online Trust Honor Roll and recognized for excellence in consumer protection, data security, and responsible privacy practices.

LegalShield, a leading provider of affordable legal services in North America, created its IDShield division in partnership with Kroll, a worldwide leader in risk mitigation and response solutions, to assist consumers facing the growing risk of data breaches. IDShield covers more than 1 million people.

Is the bigger company better in this case? Not necessarily. Let’s find out why as we delve into our head-to-head battle between two of the most popular ID theft companies on the market.

IDShield Vs LifeLock Feature Comparison

 IDShieldLifeLock
Monitoring CoverageCheckmarkCheckmark
Recovery ServicesCheckmark
Customer Service & ReputationCheckmark
Mobile AccessCheckmark
Family/Child ProtectionCheckmark
PricingCheckmark
Overall WinnerCheckmark

Monitoring Coverage

Both IDShield and LifeLock do a thorough job of monitoring your personal information, including your social security number, driver’s license, passport, public and criminal records, change of address requests, bank accounts, credit cards and much more.

The major difference between the two? LifeLock credit monitoring gives you monthly scores from one credit bureau and annual reports from all three, while IDShield offers quarterly credit scores from just one credit bureau. LifeLock also monitors your insurance while IDShield monitors your medical records and email address.

While both companies lack items the other covers, ultimately we see IDShield and LifeLock’s coverage as a tie here.IDShield & LifeLock logos

Winner: IDShield & LifeLock (Tie)

Recovery Services

Both IDShield and LifeLock offer full recovery services, meaning their fraud teams will take care of putting freezes on your credit reports, contact your financial institutions, handle all necessary paperwork and do all the other legwork toward restoring your identity. This is a huge time saver for you.

IDShield gets the edge here because their fraud specialists are licensed private investigators, who average seven years of experience from law enforcement, banking and collection backgrounds.IDShield logo

Winner: IDShield

Customer Service & Reputation

Both IDShield and LifeLock offer 24/7 emergency access to specialists — a huge plus for any ID theft company. LifeLock, however, has more useful resources on its website to guide you through identity theft issues.

Online customer IDShield reviews are overwhelmingly positive, with major kudos going to their customer service and ID recovery specialists. In fact, we were hard-pressed to find any IDShield complaints from consumers.

On the other hand, LifeLock customer reviews were across the board with either high praise for their coverage and reliability or LifeLock complaints about poor customer support and unreliable services. In the end, we think IDShield wins this category because of the overwhelming number of positive reviews we found compared to LifeLock.IDShield logo

Winner: IDShield

Mobile Access

We give IDShield a slight edge in this category. Both companies offer well-reviewed iOS and Android apps for mobile users. IDShield, however, gives you more functionality with its mobile apps. And its LegalShield app is impressive, giving you a quick connection to their certified fraud specialists.IDShield logo

Winner: IDShield

Family/Child Coverage

IDShield is the clear winner for a solid and affordable family plan: for only $19.95 per month, you get coverage for 2 adults and up to 8 dependent children. In fact, IDShield’s family coverage is the most affordable compared to all of the top identity theft protection services.

There is no LifeLock family plan. You’re required to have separate accounts for adults, and you must pay $5.99 per month for each child for their LifeLock Junior package.IDShield logo

Winner: IDShield

Pricing

IDShield wins this category easily since its prices are drastically lower than LifeLock’s. For a family consisting of 2 adults and 2 children it would cost $24.95 through IDShield and $71.96 through LifeLock for similar coverage.

Be sure to compare LifeLock plans carefully as there are significant differences. IDShield’s plans are identical except for the additional members and price.IDShield logo

Winner: IDShield

IDShield Vs LifeLock Plans: Detailed Comparison

 IDShieldIDShieldLifeLockLifeLockLifeLock
Plan NameIndividualFamily Plan (2 Adults & up to 10 Minors)StandardAdvantageUltimate Plus
Visit WebsiteVisit WebsiteVisit WebsiteVisit WebsiteVisit WebsiteVisit Website
Price Per Month$9.95/month$24.95/month$9.99/month
$19.99/month
$29.99/month
U.S.-Based Agents 24/7CheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Full Identity Recovery SupportCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
SSN MonitoringCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Driver's License MonitoringCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Credit Card Monitoring & Activity AlertsCheckmarkCheckmarkCheckmarkCheckmark
Bank Account Monitoring & Activity AlertsCheckmarkCheckmarkCheckmarkCheckmark
Address Change VerificationCheckmarkCheckmarkUSPS Address Change VerificationUSPS Address Change VerificationUSPS Address Change Verification
Black Market Website SurveillanceCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
File Sharing Network SearchesCheckmarkCheckmarkCheckmark
Email MonitoringCheckmarkCheckmark
Lost Wallet AssistanceCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Alerts for New Account AttemptsCheckmarkCheckmarkCheckmark
Investment Account Activity AlertsCheckmark
Medical ID MonitoringCheckmarkCheckmark
Court Records ScanningCheckmarkCheckmarkCheckmarkCheckmark
Sex Offender Registry ReportsCheckmarkCheckmarkCheckmark
Fictitious Identity MonitoringCheckmarkCheckmark
Online Annual Credit Reports and Scores1 Credit Bureau3 Credit Bureau
Credit Score TrackingOne Bureau, QuarterlyOne Bureau, QuarterlyOne Bureau, Monthly
Service GuaranteeUp to $5 millionUp to $5 million
Stolen Funds ReplacementUp to $25,000Up to $100,000Up to $1 million
Personal Expense ReimbursementUp to $25,000Up to $100,000Up to $1 million
Coverage for Lawyers & ExpertsUp to $1 millionUp to $1 millionUp to $1 million

Overall Winner

And the winner is… IDShield! Competition is fierce among the best ID theft protection services. It’s difficult to choose a clear winner because each company has its strengths and weaknesses. Ultimately, it comes down to the specific features you’re looking for, your budget and number of people you want to be covered.IDShield logo

Overall Winner: IDShield

Are you still not sold on an ID protection service? Check out our best identity theft protection services review, which gives you the 101 on ID theft protection and prevention, and stacks up IDShield and LifeLock against 10 competitors.

Why are you looking into ID theft protection?

Sally is a passionate writer but her interests do not stop there. She spends a lot of time daydreaming about the beach, however, she spends most of her time taking advantage of all the activities her town has to offer in the foothills of the Blue Ridge Mountains.

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