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IdentityForce and LifeLock are two of the major players in the ever-growing industry of identity theft protection services. And if you’ve already started looking into ID theft services, you’ve likely come across both. So, which company is best for your particular needs?
In this IdentityForce vs LifeLock review, we dive into a sound comparison of these two services’ features, customer support, pricing, and more. But who comes out on top?
Visit IdentityForce Website | Visit LifeLock Website
LifeLock is arguably the biggest name in the ID theft protection industry, and the company’s built a solid reputation for itself since launching in 2005. LifeLock was named in the 2018 Online Trust Top 50 Honor Roll and recognized for excellence in consumer protection, data security, and responsible privacy practices.
IdentityForce got its start as a family-owned business in 2005 and has also garnered an excellent reputation. Accolades include Identity Protection Leader by Javelin, a Gold Stevie Award for having the best product in their industry, People’s Choice Stevie Awards for Favorite New Product, and more.
Now, on to our head-to-head, IdentityForce vs LifeLock competition.
IdentityForce vs Lifelock Feature Comparison
|Customer Service & Reputation|
IdentityForce is the one to beat on the market when it comes to the scope of monitoring coverage you get with its UltraSecure+Credit plan. They cover nearly everything you can imagine and send you alerts to your smartphone based on the type of suspicious activity they’ve detected. LifeLock has very comprehensive coverage (some of the best on the market), but no other company tops IdentityForce.
Both IdentityForce and LifeLock provide full recovery services, including 24/7 access to their fraud specialists. These ID theft experts take care of most of the recovery process for you, including contacting your financial institutions, handling paperwork, helping to secure attorney assistance if needed and more. These services save you tons of time and the stress of having to do it all yourself.
Each service also provides a service guarantee (up to $1 million) to cover expenses you could incur if your identity gets stolen, including attorney fees and stolen funds replacement. Depending on the plan, you can even get up to $3 million in coverage from LifeLock.
Winner: IdentityForce & LifeLock (Tie)
Customer Service & Reputation
IdentityForce and LifeLock both stand out for exceptional customer support and reputations. These two companies provide U.S.-based, 24/7 access to certified ID theft specialists and general member services. And their websites have a lot of useful resources about identity theft and the recovery process.
We also looked at online customer reviews for both companies. IdentityForce and LifeLock reviews were generally positive regarding their support specialists and services. LifeLock complaints mainly involved delayed alerts. The IdentityForce complaints we found largely focused on difficulty accessing accounts online, but this didn’t appear to be a widespread problem.
Both IdentityForce and LifeLock have apps for iOS and Android smartphones, where you get instant fraud notifications in a central dashboard. The LifeLock app’s user interface, however, is easier to use and includes an in-app messenger that quickly connects you to member services and ID theft specialists. The IdentityForce app isn’t as functional and gets some negative customer reviews about being buggy.
Is there an Identity Force family plan or a LifeLock family plan? Yes, Lifelock now offers a family plan for either 2 adults for $14.99/month or 2 adults with up to 5 kids for $21.99/month.
IdentityForce does not have a bundled plan but you can add-on child plan for an additional $2.75 per month per child.
Overall, the plans are pretty similar, but you get more bank for your buck with Identity Force. you’ll also save in the long run as LifeLock renews at a higher price after the first year.
Identity Force vs LifeLock Plans – Detailed Comparison
|Visit Website||Visit Website||Visit Website||Visit Website||Visit Website||Visit Website|
|Price Per Month||$14.99/month*||$19.95/month*||$8.99/month||$17.99/month||$19.99/month|
|Free Trial||14 days||30 days|
|U.S.-Based Agents 24/7|
|Full Identity Recovery Support|
|Driver’s License Monitoring|
|Vehicle Registration Plate|
|Credit Card Monitoring & Activity Alerts|
|Bank Account Monitoring & Activity Alerts|
|Address Change Verification||USPS Address Change Verification||USPS Address Change Verification||USPS Address Change Verification|
|Black Market Website Surveillance|
|File Sharing Network Searches|
|Lost Wallet Assistance|
|Alerts for New Account Attempts|
|Investment Account Activity Alerts|
|Payday Loan Monitoring|
|Medical ID Monitoring|
|Court Records Scanning|
|Sex Offender Registry Reports|
|Fictitious Identity Monitoring|
|Online Annual Credit Reports and Scores||3 Credit Bureaus||1 Credit Bureau||3 Credit Bureau|
|Credit Score Tracking||Three Bureaus, Daily||One Bureau, Monthly|
|Service Guarantee||Up to $1 million||Up to $1 million|
|Stolen Funds Replacement||Included in Service Guarantee||Included in Service Guarantee||Up to $25,000||Up to $100,000||Up to $1 million|
|Personal Expense Reimbursement||Included in Service Guarantee||Included in Service Guarantee||Up to $25,000||Up to $100,000||Up to $1 million|
|Coverage for Lawyers & Experts||Included in Service Guarantee||Included in Service Guarantee||Up to $1 million||Up to $1 million||Up to $1 million|
And our winner is… IdentityForce! Competition is fierce in this industry, and we had a hard time choosing an overall winner. Why? Choosing the best identity theft protection service for you and your family comes down to your needs, and each company has its strengths and weaknesses.
Although our winner is IdentityForce, is LifeLock worth it? Yes, if you’re not on a strict budget. Both of these services are top-notch.
Before you decide on an ID theft protection service, be sure to check out our best ID theft protection services review to see how each company performed versus the other major providers.