Identity Theft

IdentityForce Vs LifeLock: Which ID Theft Service Is Better?

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Man with no face (Caption: IdentityForce Vs LifeLock)IdentityForce and LifeLock are two of the major players in the ever-growing industry of identity theft protection services. And if you’ve already started looking into ID theft services, you’ve likely come across both. So, which company is best for your particular needs?

In this IdentityForce vs LifeLock review, we dive into a sound comparison of these two services’ features, customer support, pricing, and more. But who comes out on top?

Visit IdentityForce Website | Visit LifeLock Website

LifeLock is arguably the biggest name in the ID theft protection industry, and the company’s built a solid reputation for itself since launching in 2005. LifeLock was named in the 2018 Online Trust Top 50 Honor Roll and recognized for excellence in consumer protection, data security, and responsible privacy practices.

IdentityForce got its start as a family-owned business in 2005 and has also garnered an excellent reputation. Accolades include Identity Protection Leader by Javelin, a Gold Stevie Award for having the best product in their industry, People’s Choice Stevie Awards for Favorite New Product, and more.

Now, on to our head-to-head, IdentityForce vs LifeLock competition.

IdentityForce vs Lifelock Feature Comparison

Monitoring Coverage

IdentityForce is the one to beat on the market when it comes to the scope of monitoring coverage you get with its UltraSecure+Credit plan. They cover nearly everything you can imagine and send you alerts to your smartphone based on the type of suspicious activity they’ve detected. LifeLock has very comprehensive coverage (some of the best on the market), but no other company tops IdentityForce.Identity Force logo

Winner: IdentityForce

Recovery Services

Both IdentityForce and LifeLock provide full recovery services, including 24/7 access to their fraud specialists. These ID theft experts take care of most of the recovery process for you, including contacting your financial institutions, handling paperwork, helping to secure attorney assistance if needed and more. These services save you tons of time and the stress of having to do it all yourself.

Each service also provides a service guarantee (up to $1 million) to cover expenses you could incur if your identity gets stolen, including attorney fees and stolen funds replacement. Depending on the plan, you can even get up to $3 million in coverage from LifeLock.IdentityForce & LifeLock logos

Winner: IdentityForce & LifeLock (Tie)

Customer Service & Reputation

IdentityForce and LifeLock both stand out for exceptional customer support and reputations. These two companies provide U.S.-based, 24/7 access to certified ID theft specialists and general member services. And their websites have a lot of useful resources about identity theft and the recovery process.

We also looked at online customer reviews for both companies. IdentityForce and LifeLock reviews were generally positive regarding their support specialists and services. LifeLock complaints mainly involved delayed alerts. The IdentityForce complaints we found largely focused on difficulty accessing accounts online, but this didn’t appear to be a widespread problem.Identity Force logo

Winner: IdentityForce

Mobile Access

Both IdentityForce and LifeLock have apps for iOS and Android smartphones, where you get instant fraud notifications in a central dashboard. The LifeLock app’s user interface, however, is easier to use and includes an in-app messenger that quickly connects you to member services and ID theft specialists. The IdentityForce app isn’t as functional and gets some negative customer reviews about being buggy.Lifelock logo

Winner: LifeLock

Family/Child Coverage

Is there an Identity Force family plan or a LifeLock family plan? Yes, Lifelock now offers a family plan for either 2 adults for $14.99/month or 2 adults with up to 5 kids for $21.99/month.

IdentityForce does not have a bundled plan but you can add-on child plan for an additional $2.75 per month per child.Identity Force logo

Winner: IdentityForce


Overall, the plans are pretty similar, but you get more bank for your buck with Identity Force. you’ll also save in the long run as LifeLock renews at a higher price after the first year. Identity Force logo

Winner: IdentityForce

Identity Force vs LifeLock Plans – Detailed Comparison

IdentityForce IdentityForce LifeLock LifeLock LifeLock
UltraSecure UltraSecure+Credit Standard Advantage Ultimate Plus
Visit Website Visit Website Visit Website Visit Website Visit Website Visit Website
Price Per Month $14.99/month* $19.95/month* $8.99/month $17.99/month $19.99/month
Free Trial 14 days 30 days
U.S.-Based Agents 24/7 Checkmark Checkmark Checkmark Checkmark Checkmark
Full Identity Recovery Support Checkmark Checkmark Checkmark Checkmark Checkmark
SSN Monitoring Checkmark Checkmark Checkmark Checkmark Checkmark
Driver’s License Monitoring Checkmark Checkmark Checkmark Checkmark Checkmark
Vehicle Registration Plate Checkmark Checkmark
Credit Card Monitoring & Activity Alerts Checkmark Checkmark Checkmark Checkmark
Bank Account Monitoring & Activity Alerts Checkmark Checkmark Checkmark Checkmark
Address Change Verification Checkmark Checkmark USPS Address Change Verification USPS Address Change Verification USPS Address Change Verification
Black Market Website Surveillance Checkmark Checkmark Checkmark Checkmark Checkmark
File Sharing Network Searches Checkmark Checkmark Checkmark
Lost Wallet Assistance Checkmark Checkmark Checkmark Checkmark Checkmark
Alerts for New Account Attempts Checkmark Checkmark Checkmark
Investment Account Activity Alerts Checkmark
Payday Loan Monitoring Checkmark Checkmark
Medical ID Monitoring Checkmark Checkmark
Insurance Records Checkmark Checkmark
Court Records Scanning Checkmark Checkmark Checkmark Checkmark
Sex Offender Registry Reports Checkmark Checkmark Checkmark
Fictitious Identity Monitoring Checkmark Checkmark
Online Annual Credit Reports and Scores 3 Credit Bureaus 1 Credit Bureau 3 Credit Bureau
Credit Score Tracking Three Bureaus, Daily One Bureau, Monthly
Service Guarantee Up to $1 million Up to $1 million
Stolen Funds Replacement Included in Service Guarantee Included in Service Guarantee Up to $25,000 Up to $100,000 Up to $1 million
Personal Expense Reimbursement Included in Service Guarantee Included in Service Guarantee Up to $25,000 Up to $100,000 Up to $1 million
Coverage for Lawyers & Experts Included in Service Guarantee Included in Service Guarantee Up to $1 million Up to $1 million Up to $1 million

Overall Winner

And our winner is… IdentityForce! Competition is fierce in this industry, and we had a hard time choosing an overall winner. Why? Choosing the best identity theft protection service for you and your family comes down to your needs, and each company has its strengths and weaknesses.

Although our winner is IdentityForce, is LifeLock worth it? Yes, if you’re not on a strict budget. Both of these services are top-notch.Identity Force logo

Winner: IdentityForce

Before you decide on an ID theft protection service, be sure to check out our best ID theft protection services review to see how each company performed versus the other major providers.

Sally Jones

While attending the University of North Carolina at Chapel Hill’s graduate school for journalism and public relations, Sally began a long career researching and writing about hard-to-understand topics, such as insurance and finance. Her additional experience in marketing, fundraising, public relations and financial planning at various foundations and nonprofit organizations over the years has given her the practical tools to inform consumers about making the smartest business and personal financial decisions. Her work has appeared in many notable media outlets, including The Washington Post, Entrepreneur, People, Forbes, Huffington Post, and more. Speaking of smart living — growing up in the (at-the-time) per-capita murder capital of the U.S. (Richmond, VA) taught her a thing or two about the need for personal and home safety. Sally stays on top of all the latest gadgets and services to protect her and her teenage daughters from potential predators and thieves. And she brings this knowledge to every article she writes.

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