Old Republic Home Warranty Review

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Woman in window: Old Republic Home Warranty ReviewsIs a home warranty worth the added annual cost? If your home and most of its appliances aren’t brand spanking new, a home warranty can save you a ton of money on high-cost repairs and even replacements in some cases. But which home warranty company is right for you? We’ll give you the lowdown on Old Republic Home Protection (ORHP; and no, I don’t believe Jedi’s need home warranties 😉 to see how they stack up against their competition. You’ll find key features, plan options, pros, cons and what customers have to say.

Old Republic Home Protection logoVisit Old Republic’s Website

Old Republic

3.65 / 5
Old Republic
Customer Service & Reputation 2.8
Pricing 4.5
Appliances Covered 4.0
Technicians' Work 4.0
Available In All 50 States 3.0

Pros

  • In business since 1974
  • Available 24/7 for you to report claims
  • BBB rating: A+

Cons

  • You don’t always get the best contractor
  • Many customers are displeased with their service
  • Only covers 23 of the 50 states

Key Features

  • 24/7/365 service request hotline
  • Their website’s “Homeowner Central” allows you to: register your plan, request service, access the name and phone number of the service provider, check the status of service requests, view service history, and more
  • Member of the National Home Service Contract Association

Old Republic Home Warranty Plans

Below is a list of the systems and appliances included in the Old Republic Home Warranty coverage. Other covered appliances and systems vary widely based on the state you live in and the specific plan you purchase. Their website has state-specific plan information readily available. It’s extremely important that you read all the terms and conditions of every warranty plan before you sign up.

  • Plumbing
  • Heating Systems
  • Electrical Systems
  • Oven/Range
  • Water Heater
  • Dishwasher
  • Garbage Disposal

What Do Customers Have To Say?

Below is a sampling of online reviews from Old Republic Warranty customers to give you their perspectives (both good and bad).

Positive Reviews

It is nice to find a company that stands by their commitments! We have been in our home for three years and have renewed the warranty each year. Over this period, Old Republic Home Protection has sent reliable contractors for each of the minor issues we have encountered. The very reasonable trade fee makes ORHP our first stop for anything that comes up. – Allen, Consumer Affairs 1/5/2016

Last year, I ordered ORHP based on my realtor’s suggestion. Over the course of the year, I used the service three times due to problems (garbage disposal, heating, garage). Each time, the service process was very easy. No hassles what so ever [sic]. Was never challenged as to whether it was a pre-existing condition..etc – but I did have all my maintenance records ready just in case. Service techs came out as scheduled and all items fixed. $60.00 copay, done!! I give ORHP an A+, and would recommend to anyone. – Richard B., BBB 9/21/2015

Negative Reviews

Problem in the first month with garage door opener. Contacted Old Republic, very rude service, almost confrontational, told us it was not covered. Checked warranty paperwork and it was, after much back and forth they sent service person ($60) who quickly looked and said it was ok. Problem persisted, had a second person come out and reported that it was end of life. After weeks of having to manually lift door, back and forth they finally paid up. Extremely poor service, avoid this company. – Daniel, Consumer Affairs 11/1/2015

I have had this warranty company for 3 years. I have had problems with my HVAC for the last year and a half. The contractors Old Republic uses change constantly and are extraordinarily unprofessional. It’s also impossible to get any kind of expedited service. I had a true HVAC company come out and look (due to continued problems with Old Republic) and the work that had been done to my system did not meet code and was unsafe… – Shannon E., BBB 7/13/2015

Is A Home Warranty Worth It?

Check out this video to see if you still want to invest in a home warranty — and to understand why it can be worth it!

Old Republic Home Protection vs American Home Shield

  • AHS has a build your own plan option, Old Republic doesn’t.
  • Old Republic is available in 23 states. American Home Shield is available in 49 states.
  • It’s more difficult to find positive customer reviews for Old Republic than it is for AHS.

Compare Old Republic and American Home Shield

Old Republic’s DIY Advice?

Old Republic Home Protection’s website gives you some great advice for DIY quick fixes for your home systems and appliances. It’s always a good idea to see if you can figure out a minor problem on your own rather than paying a technician $75+ for a service call (even when you have a home warranty). And The Family Handyman has some easy tips to help you out.

But when major repairs or replacements are needed, it’s often wise to have a home warranty plan to save you the added cost and hassle. To check out other top home warranty plans, read our article, What’s the Best Home Warranty Company? to see how ORHP compares to other companies in your area.

Do you think home warranties are worth it? Do you have any experience with Old Republic?

About The Author:

While attending the University of North Carolina at Chapel Hill’s graduate school for journalism and public relations, Sally began a long career researching and writing about hard-to-understand topics, such as insurance and finance.

Her additional experience in marketing, fundraising, public relations and financial planning at various foundations and nonprofit organizations over the years has given her the practical tools to inform consumers about making the smartest business and personal financial decisions. Her work has appeared in many notable media outlets, including The Washington Post, Entrepreneur, People, Forbes, Huffington Post, and more.

Speaking of smart living — growing up in the (at-the-time) per-capita murder capital of the U.S. (Richmond, VA) taught her a thing or two about the need for personal and home safety. Sally stays on top of all the latest gadgets and services to protect her and her teenage daughters from potential predators and thieves. And she brings this knowledge to every article she writes.

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