American Home Shield Vs Old Republic: Who Offers Better Home Warranties?

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Home warranties are confusing with all the fine print and location-based coverage. Your experiences with technicians can vary depending on who is available near you. But which of these two companies generally offers better coverage and has a better reputation?

American Home Shield Old Republic
Coverage Checkmark
Plans Checkmark Checkmark
Available In More States Checkmark
Customer Service & Reputation Checkmark
Overall Winner Checkmark
Visit Website American Home Shield Old Republic

Coverage

The table below displays what appliances and systems can be covered for each company.

American Home Shield Old Republic
American Home Shield Old Republic
Refrigerator Checkmark Checkmark
Additional Refrigeration Checkmark Checkmark
Dishwasher Checkmark Checkmark
Air Conditioning Checkmark Checkmark
Heating Checkmark Checkmark
Ductwork Checkmark Checkmark
Clothes Washer & Dryer Checkmark Checkmark
Electrical Checkmark Checkmark
Plumbing Checkmark Checkmark
Range/Oven/Cooktop Checkmark Checkmark
Water Heater Checkmark Checkmark
Built-In Microwave Checkmark Checkmark
Garbage Disposal Checkmark Checkmark
Free-Standing Ice Maker Checkmark Checkmark
Instant Hot-Cold Water Dispenser Checkmark Checkmark
Trash Compactor Checkmark Checkmark
Central Vacuum Checkmark Checkmark
Garage Door Opener Checkmark Checkmark
Smoke Detector Checkmark Checkmark
Built-In Food Processor Checkmark
Doorbell Checkmark
Ceiling Fan Checkmark Checkmark
Sump Pump Checkmark Checkmark
Septic Plumbing Checkmark Checkmark
Well Pump Checkmark Checkmark
Pool/Spa Equipment Checkmark Checkmark
Stand Alone Freezer Checkmark
Kitchen Exhaust Fan Checkmark Checkmark

As you can see, American Home Shield (AHS) covers more appliances and systems than Old Republic.American Home Shield logo

Winner: American Home Shield

Plans

Pricing for the companies can vary based on location, so please check with the company for your specific state.

American Home Shield Plans

Below are the details for AHS’s Appliances and Systems plans. They also offer a Build Your Own plan, where you can choose 10 or more items from the Appliance and/or Systems plans to be covered. There is also a Combo plan, which includes everything in both the Appliances and Systems plans.

Systems Plan Appliance Plan
Air Conditioning w/ Ductwork Refrigerators
Heating w/ Ductwork Ranges/Ovens/Cooktops
Electrical Clothes Washers
Doorbells Clothes Dryers
Smoke Detectors Dishwashers
Ceiling Fans Built-In Microwave Ovens
Plumbing (Including Stoppages) Trash Compactors
Water Heaters Free-Standing Ice Makers
Garbage Disposals Garage Door Openers
Instant Hot/Cold Water Dispensers Built-In Food Centers
Central Vacuums

Optional Add-Ons

All of these add-ons cost extra and are available for any plan.

  • Pool/spa
  • Electronic extended warranty
  • Guest unit
  • Well pump
  • Septic plumbing

Old Republic Plans

Standard Home Seller Coverage Standard Coverage Ultimate Protection Platinum Protection
Primary Gas, Oil or Electric Heater Checkmark Checkmark Checkmark Checkmark
Air Conditioner/Cooler Checkmark Checkmark Checkmark Checkmark
Drain Line Stoppages Checkmark Checkmark Checkmark Checkmark
Plumbing Pipe Leaks Checkmark Checkmark Checkmark Checkmark
Toilets Checkmark Checkmark Checkmark Checkmark
Water Heater Checkmark Checkmark Checkmark Checkmark
Built-In Jetted Bathtub Motor & Pump Checkmark Checkmark Checkmark Checkmark
Recirculating Pump Checkmark Checkmark Checkmark Checkmark
Instant Hot/Cold Water Dispenser Checkmark Checkmark Checkmark Checkmark
Garbage Disposal Checkmark Checkmark Checkmark Checkmark
Water Pressure Regulator Checkmark Checkmark Checkmark Checkmark
Sump Pump Checkmark Checkmark Checkmark Checkmark
Electrical System Checkmark Checkmark Checkmark Checkmark
Exhaust, Attic, Ceiling, Whole House Fans Checkmark Checkmark Checkmark Checkmark
Garage Door Opener Checkmark Checkmark Checkmark Checkmark
Central Vacuum Checkmark Checkmark Checkmark Checkmark
Rekey Service Checkmark Checkmark Checkmark
Dishwasher Checkmark Checkmark Checkmark Checkmark
Trash Compactor Checkmark Checkmark Checkmark Checkmark
Kitchen Exhaust Fan Checkmark Checkmark Checkmark Checkmark
Oven/Range/Cooktop Checkmark Checkmark Checkmark Checkmark
Built-In Microwave Oven Checkmark Checkmark Checkmark Checkmark
Washer/Dryer/Kitchen Refrigerator (w/ Ice Maker) Checkmark Checkmark Checkmark

Ultimate Protection also includes: ultimate enhancements, refrigerant recapture, reclaim and disposal, code upgrades, permits, haul away, cranes, improper installation and mismatched systems.

Platinum Protection also includes: everything included in Ultimate Protection, increased coverage for plumbing items/stoppages, manufacturer’s warranty and specific HVAC systems and modifications.

Optional Add-Ons

All of these add-ons cost extra and are available for any plan.

  • Pre-season HVAC tune-up
  • Swimming pool/spa equipment
  • Limited roof leak repair
  • Additional refrigeration units
  • Well pump
  • Enhanced slab leak limit external pipe leak coverage
  • Septic tank pumping/septic systems

We can’t compare pricing since it varies based on location, but we can compare plans. We like that you can create your own plan through AHS, so you aren’t paying for appliances or systems that you don’t have in your home. However, you may like Old Republic’s detailed plans to cover your list of appliances and systems. This is a tie depending on your wants.

Winner: American Home ShieldOld Republic (Tie)

Nationwide Availability

Old Republic only covers 23 states, while American Home Shield covers all but Alaska. American Home Shield is the winner for this category since it’s available in more states.American Home Shield logo

Winner: American Home Shield

Customer Service & Reputation

American Home Shield is accredited by the Better Business Bureau with a B Rating, while Old Republic is also accredited but sports an A+ rating. AHS customers complain about appliances and systems being repaired over and over instead of having them replaced. Additionally, customers say they spend a lot of time on the phone trying to get claims approved.

Old Republic isn’t free of customer complaints either. Customers say they don’t always get the best contractors, and there are many negative reviews stating customers’ displeasure with their service.

We found thousands of AHS customer reviews and only hundreds for Old Republic. AHS also had more of a balance of positive to negative reviews, while Old Republic’s were mainly negative, which is why AHS wins this category.American Home Shield logo

Winner: American Home Shield

Our Final Verdict

American Home Shield is better than Old Republic. It offers more coverage in more states and has more balanced customer service reviews. To see how the two companies stack up against other national home warranty providers read our home warranty provider comparison where we compare more than 15 companies.American Home Shield logo

Overall Winner: American Home Shield

If you’d like to learn more about these companies, read our individual reviews on American Home Shield and Old Republic, which include pros, cons, key features and customer testimonials.

About The Author:

Kimberly is our home security expert and has been writing about security and safety since 2013, covering everything from security systems and home automation to identity theft protection, home warranties, medical alert systems, and more. She has personally tested hundreds of system components and interfaced with dozens of home security companies to find out what’s happening behind the scenes. Her work has appeared in many notable brands, including The New York Times' Wirecutter, Reader's Digest, Forbes, People, Woman's World, and Huffington Post.

In 2018, she had her first child, which opened up a whole new avenue of security experience with baby gear. She wanted to purchase the safest items for her family.

Kimberly received her Bachelor of Arts in multimedia journalism from Simpson College. Her natural curiosity helps her research as she seeks the truth when learning about, comparing, and personally testing products and services.

Disclaimer: This website contains reviews, opinions and information regarding products and services manufactured or provided by third parties. We are not responsible in any way for such products and services, and nothing contained here should be construed as a guarantee of the functionality, utility, safety or reliability of any product or services reviewed or discussed. Please follow the directions provided by the manufacturer or service provider when using any product or service reviewed or discussed on this website.

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