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Home warranties are confusing with all the fine print and location-based coverage. Your experiences with technicians can vary depending on who is available near you. But which of these two companies generally offers better coverage and has a better reputation?
| American Home Shield | Old Republic | |
|---|---|---|
| Coverage |  |
|
| Plans | |
|
| Available In More States | |
|
| Customer Service & Reputation | |
|
| Overall Winner |  |
|
| Visit Website | American Home Shield | Old Republic |
Coverage
The table below displays what appliances and systems can be covered for each company.
| American Home Shield | Old Republic | |
|---|---|---|
| American Home Shield | Old Republic | |
| Refrigerator | |
|
| Additional Refrigeration | |
|
| Dishwasher | |
|
| Air Conditioning | |
|
| Heating | |
|
| Ductwork | |
|
| Clothes Washer & Dryer | |
|
| Electrical | |
|
| Plumbing | |
|
| Range/Oven/Cooktop | |
|
| Water Heater | |
|
| Built-In Microwave | |
|
| Garbage Disposal | |
|
| Free-Standing Ice Maker | |
|
| Instant Hot-Cold Water Dispenser | |
|
| Trash Compactor | |
|
| Central Vacuum | |
|
| Garage Door Opener | |
|
| Smoke Detector | |
|
| Built-In Food Processor | |
|
| Doorbell | |
|
| Ceiling Fan | |
|
| Sump Pump | |
|
| Septic Plumbing | |
|
| Well Pump | |
|
| Pool/Spa Equipment | |
|
| Stand Alone Freezer | |
|
| Kitchen Exhaust Fan | |
|
As you can see, American Home Shield (AHS) covers more appliances and systems than Old Republic.
Winner: American Home Shield
Plans
Pricing for the companies can vary based on location, so please check with the company for your specific state.
American Home Shield Plans
Below are the details for AHS’s Appliances and Systems plans. They also offer a Build Your Own plan, where you can choose 10 or more items from the Appliance and/or Systems plans to be covered. There is also a Combo plan, which includes everything in both the Appliances and Systems plans.
| Systems Plan | Appliance Plan |
|---|---|
| Air Conditioning w/ Ductwork | Refrigerators |
| Heating w/ Ductwork | Ranges/Ovens/Cooktops |
| Electrical | Clothes Washers |
| Doorbells | Clothes Dryers |
| Smoke Detectors | Dishwashers |
| Ceiling Fans | Built-In Microwave Ovens |
| Plumbing (Including Stoppages) | Trash Compactors |
| Water Heaters | Free-Standing Ice Makers |
| Garbage Disposals | Garage Door Openers |
| Instant Hot/Cold Water Dispensers | Built-In Food Centers |
| Central Vacuums |
Optional Add-Ons
All of these add-ons cost extra and are available for any plan.
- Pool/spa
- Electronic extended warranty
- Guest unit
- Well pump
- Septic plumbing
Old Republic Plans
| Standard Home Seller Coverage | Standard Coverage | Ultimate Protection | Platinum Protection | |
|---|---|---|---|---|
| Primary Gas, Oil or Electric Heater | |
|
|
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| Air Conditioner/Cooler | |
|
|
|
| Drain Line Stoppages | |
|
|
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| Plumbing Pipe Leaks | |
|
|
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| Toilets | |
|
|
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| Water Heater | |
|
|
|
| Built-In Jetted Bathtub Motor & Pump | |
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| Recirculating Pump | |
|
|
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| Instant Hot/Cold Water Dispenser | |
|
|
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| Garbage Disposal | |
|
|
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| Water Pressure Regulator | |
|
|
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| Sump Pump | |
|
|
|
| Electrical System | |
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| Exhaust, Attic, Ceiling, Whole House Fans | |
|
|
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| Garage Door Opener | |
|
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| Central Vacuum | |
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|
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| Rekey Service | |
|
|
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| Dishwasher | |
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|
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| Trash Compactor | |
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|
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| Kitchen Exhaust Fan | |
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|
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| Oven/Range/Cooktop | |
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|
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| Built-In Microwave Oven | |
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|
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| Washer/Dryer/Kitchen Refrigerator (w/ Ice Maker) | |
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Ultimate Protection also includes: ultimate enhancements, refrigerant recapture, reclaim and disposal, code upgrades, permits, haul away, cranes, improper installation and mismatched systems.
Platinum Protection also includes: everything included in Ultimate Protection, increased coverage for plumbing items/stoppages, manufacturer’s warranty and specific HVAC systems and modifications.
Optional Add-Ons
All of these add-ons cost extra and are available for any plan.
- Pre-season HVAC tune-up
- Swimming pool/spa equipment
- Limited roof leak repair
- Additional refrigeration units
- Well pump
- Enhanced slab leak limit external pipe leak coverage
- Septic tank pumping/septic systems
We can’t compare pricing since it varies based on location, but we can compare plans. We like that you can create your own plan through AHS, so you aren’t paying for appliances or systems that you don’t have in your home. However, you may like Old Republic’s detailed plans to cover your list of appliances and systems. This is a tie depending on your wants.
Winner: American Home Shield & Old Republic (Tie)
Nationwide Availability
Old Republic only covers 23 states, while American Home Shield covers all but Alaska. American Home Shield is the winner for this category since it’s available in more states.
Winner: American Home Shield
Customer Service & Reputation
American Home Shield is accredited by the Better Business Bureau with a B Rating, while Old Republic is also accredited but sports an A+ rating. AHS customers complain about appliances and systems being repaired over and over instead of having them replaced. Additionally, customers say they spend a lot of time on the phone trying to get claims approved.
Old Republic isn’t free of customer complaints either. Customers say they don’t always get the best contractors, and there are many negative reviews stating customers’ displeasure with their service.
We found thousands of AHS customer reviews and only hundreds for Old Republic. AHS also had more of a balance of positive to negative reviews, while Old Republic’s were mainly negative, which is why AHS wins this category.
Winner: American Home Shield
Our Final Verdict
American Home Shield is better than Old Republic. It offers more coverage in more states and has more balanced customer service reviews. To see how the two companies stack up against other national home warranty providers read our home warranty provider comparison where we compare more than 15 companies.
Overall Winner: American Home Shield
If you’d like to learn more about these companies, read our individual reviews on American Home Shield and Old Republic, which include pros, cons, key features and customer testimonials.
