Abode Security Review: Low Monitoring Fees & Lots Of Equipment Options

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Abode security system on counter (Caption: Abode Security Review)Abode (not to be confused with the Adobe line of creative software) is a solid home security system for those of you who want no contracts and a low professional monitoring fee.

It’s easy to install, and there’s a wide range of equipment to choose from. So why isn’t Abode as widely talked about as its competitors? Read our review to find out.

View Abode on Amazon | Visit Abode’s Website

Article Overview

Abode

3.1 / 5
Abode
Customer Service & Reputation 2.0
Equipment 3.0
Technology 3.5
Value 2.5
Ease Of Use 4.5

Pros

  • 30-day returns
  • Compatible with Amazon Alexa and Google Home
  • Self-installation
  • No contracts

Cons

  • Only 1 monitoring station
  • Little customer feedback online
  • Limited customer support
  • Complaints of camera footage being low resolution
  • No outdoor security cameras
  • 6-7 hours battery backup
  • No 2-way voice

Key Features

  • 1 monitoring station, so if it goes down (e.g., due to a natural disaster), there is no backup
  • Broadband (internet) monitoring for all plans with cellular as a backup
  • Customer service options: phone, email, live chat, FAQs
    • Phone and email support for paid monitoring users only
  • BBB rating: C-
    • Not accredited from the BBB, which is rare since most competitors are. There is most likely one of two reasons for this:
      • Abode has not sought out accreditation, or
      • Abode does not meet BBB standards

      Abode Essentials

  • Crash & Smash Protection: if an intruder destroys the gateway, the distress signal still goes through
  • Abode security app lets you monitor your system while away
  • Z-Wave and Zigbee compatible (typically systems are compatible with one or the other)
  • 1-year warranty
  • 6-7 hours battery backup (standard is 24 hours)

App Features

Android App | iOS App

Below are typical functions you can control within a home security app. The included column lists those supported by the Abode app. Please know that to use some of the features you must have certain equipment. For example, you cannot view camera footage unless you have security cameras in place that are compatible with your security system.

FunctionIncluded
Arm/Disarm SystemCheckmark
Arm/Disarm By Sensor
Smart Plug ControlCheckmark
Lock/Unlock Smart Doors
View Camera Live StreamCheckmark
Camera Controls (Pan, Tilt, Zoom)
View Recorded VideoCheckmark
View Doorbell Camera
Image Sensor Images
Event HistoryCheckmark
Weather
Smart Thermostat Controls
Control Lights
Create Programs/SchedulesCheckmark
Garage Door Control
Geofencing
Multi-Factor Authentication

Price

  • Starter Kit (1 Gateway, 1 mini door/window sensor, 1 keyfob and 1 motion sensor): $199.00
  • Door/window sensor: $29.00
  • Mini door/window sensor: $35.00
  • Recessed door sensor: $40.00
  • Glass break sensor: $36.00
  • Acoustic glass break sensor: $59.00
  • Indoor siren: $59.00
  • Outdoor siren w/ strobe: $79.00
  • Water leak sensor: $59.00
  • Occupancy sensor: $59.00
  • Temperature, humidity, light sensor: Out of stock
  • Smoke alarm monitor: 
  • Wireless keypad: Out of stock
  • Yard sign w/ solar light: $24.00

Abode offers more equipment on its website that you can view. We suggest checking Amazon prices before purchasing on the website because they are often lower than MSRP pricing.

Monitoring Plans

  • Basic: Free self-monitoring and 3 days of media storage
  • Connect: $10/month for cellular backup and 14 days of media storage
  • Secure: $20/month for professional monitoring and cellular backup

Coupon

Use this link to get the best deal we can offer from Abode.

User Reviews

Positive Reviews

I currently have Abode installed in my home and previously had Simplisafe. I prefer the Abode system by far! Both are equally easy to install but I like the advantage of using the Abode app to put my system in “”away/home/standby”” mode by remote because I often forget to arm my system before leaving the house. You can do so on Simplisafe only if you pay the monitoring fee. Abode also has the unique system of taking a photo of the inside of my home with the motion sensor as soon as an alarm is activated and emailing me/notifying me right away. This is advantageous because I can look quickly to see if it is in fact an intruder or just my partner or kids coming home and forgetting to turn off the alarm. Again, Simplisafe offers this service if you buy the camera and pay the monthly monitoring fee. This is not required on Abode’s system. – goirish1996, CNET 2017

Once installed very easy to use and monitor. One of the glass breakage units goes offline at times thus could be defective. Removing it and reinstalling helps. Setup could provide more details on grouping devices under custom group names. I had to go online several times and watch videos to complete grouping devices. – Robert C., Trust Pilot 7/5/2019

Negative Reviews

Maybe I just have bad luck but I’ve had the misfortune of dealing with several defective abode products. The first gateway unit I received (as part of the Starter Kit) was defective. Positive marks to their support staff for trying to help me get it working, but in the end they agreed it wasn’t going to work and shipped me a new gateway. That one worked for about two weeks and then it died. Meanwhile they had to send me a new door sensor to replace one that was defective straight out of the box. There is nothing unusual about my installation environment. Again, good support and response, but the abode products seem to suffer from poor quality control. – ASMongrel, CNET January 2019

System didn’t work and App blows, charged restocking fee and return postage for faulty equipment is unacceptable in today’s market. – Doug P., Trust Pilot 2/28/2019

Abode vs Other Companies

See what the key differences are between Abode and other leading home security companies.

Abode vs SimpliSafe

  • SimpliSafe has 6 monitoring stations and uses cellular monitoring with broadband as backup while Abode has 1 monitoring station and uses broadband with cellular as a backup.
  • SimpliSafe’s panel has 24 hour battery backup, Abode’s is only 6 to 7 hours.
  • Abode is compatible with Z-Wave and Zigbee, SimpliSafe is not.

See all of the differences between Abode and SimpliSafe

Z-Wave & Zigbee Compatability

You can connect Z-Wave and Zigbee compatible equipment to your Abode system, so you can sync it all together.

Below is a list of some brands that can sync with your Abode system. You can view a full list of equipment here. Please note that not all equipment from the brands listed below can sync with Abode.

How Does Abode Compare Against Other Companies?

View Abode on Amazon | Visit Abode’s Website

Abode is a decent security system, but there are others with less expensive equipment and more customer feedback. Overall, its competitors are just more well-known and offer longer battery backups and warranties. You can read how Abode compares in our best home security system article.

Do you think Abode is worthy of being your security system?

About The Author:

Kimberly received her Bachelor of Arts in multimedia journalism from Simpson College. Her natural curiosity helps her research as she seeks the truth when learning about, comparing and personally testing products and services.

Kimberly has been writing about security and safety since 2013, covering subjects such as home security and automation, identity theft protection, home warranties, medical alert systems and more. In 2018, she had her first child, and that opened up a whole new avenue of security experience with baby gear. She wanted to purchase the safest items for her family.

Security is a passion of hers, and she knows it isn’t a one size fits all category. With every piece she writes, her goal is to help our readers find the best fit for their unique needs.

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