Money & Finance

LendingTree Reviews: Loans, Rates, Customer Service, Complaints, & More

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Person holding roll of cash (Caption: LendingTree Reviews)Want a one-stop shop for securing a personal, auto, small business or home loan? Proceed carefully, as there’s lots of companies out there that will leave you with less than you started. LendingTree is a popular online loan marketplace, which connects consumers with lenders offering different types of loans. LendingTree has one of the largest networks in the U.S., with more than 300 lenders. Our expert dives into LendingTree to see if they’re as good as the hype.

LendingTree logoVisit the LendingTree Website

LendingTree

9.1
Ease of Process 9.0
Reputation 9.0
Customer Support 9.5
Rates and Fees 8.0
Availability in U.S. 10.0

Pros

  • Can get several offers from various lenders for free
  • Wide variety of loan types
  • Available in all 50 states
  • BBB rating: A+
  • Excellent online resources and tools
  • Consumers report excellent customer service

Cons

  • LendingTree rates, fees, terms, etc. vary widely
  • Minimum qualifications to be approved vary widely
  • Several consumer complaints about unwanted calls and emails from lenders
  • No live chat and no Sunday customer support hours

What Types Of Loans Do They Offer?

LendingTree connects you with some of the best lenders for a wide variety of needs, including:

LendingTree Personal Loans

LendingTree offers personal loans from $1,000 to $35,000 with APRs starting at 5.99% for everything from debt consolidation to covering medical bills to home improvement. They also offer student loans, student loan refinancing, auto loans and credit cards.

LendingTree Small Business Loans

You can get up to five offers for small business loans within 48 hours. Loans range from $5,000 to $1 million, depending on your business needs.

LendingTree Mortgage

LendingTree offers a wide variety of home loans, home equity loans and mortgage refinancing. Their website has extensive resources to help you know what kind of mortgage loan is best for you. Be sure to read our Best Online Mortgage Lenders review to see how LendingTree stacks up against alternative online mortgage lenders.

LendingTree Key Features

  • 20 years in business
  • An extensive network of more than 300 lenders across the U.S.
  • Get up to five loan offers for free
  • Can get your credit score for free
  • Mobile app for iOS and Android
  • Lender Ratings and Reviews section where you can read borrower feedback on each lender in LendingTree’s network
  • National Loan Officer Directory helps you find a local loan officer to help with your home mortgage

What Are Borrowers Saying About LendingTree?

We’ve done our research around the web to see what consumers have to say about their experiences with LendingTree. See below for a balanced sampling of positive and negative reviews we found. We did find an overwhelming number of positive reviews. On the popular consumer rating site, Trustpilot.com, LendingTree has an impressive 82% of five-star ratings (out of 4,700+ reviews) — not an easy achievement for any company!

Positive Reviews

The company is one of the best I have ever worked with. There process was very easy and they truly took the time to hear what I had to say if you need help with a financial situation I would highly recommend. — Kelly M.., Trustpilot 7/7/2022

I found the right mortgage lender using LendingTree. I will go to them in the future before I search for a company on my own. Perfect place to shop, compare rates and speak to potential Lenders. Both were legit with excellent ratings. Two out of the three companies contacted me within hours based to start the preapproval process. Great company. — Jasmine, Consumer Affairs 10/22/2020

Complaints

Hi signed up thinking I could look at rates and choose which lenders to contact. I did not expect to receive 26 phone calls in two hours and to be spammed via email. This is not what I’ve signed up for and it is a hassle at best, and harassing at worst. Only sign up for lending tree if you are prepared to deal with this. — Beth O., Trustpilot 6/7/2022

Put my information in on their website to get an ONLINE quote… made the mistake of using my real number. NEVER AGAIN! My phone was hammered with calls in 5 minutes as soon as I hit submit. Obnoxious. — Joshua, Consumer Affairs  10/15/2021

What Is Lending Tree?

Check out this brief video by LendingTree to see a quick overview of the service.

Does LendingTree Meet With Our Approval?

Visit the LendingTree Website

We recommend LendingTree as an easy, secure way to get a loan without ever having to leave your home. One of the best features with LendingTree is your access to options. Getting up to five offers for any loan puts the consumer more in the driver’s seat — not something you see with traditional lenders. Another huge plus in our book is their excellent customer service and rave reviews from thousands of satisfied borrowers.

Sally Jones

While attending the University of North Carolina at Chapel Hill’s graduate school for journalism and public relations, Sally began a long career researching and writing about hard-to-understand topics, such as insurance and finance. Her additional experience in marketing, fundraising, public relations and financial planning at various foundations and nonprofit organizations over the years has given her the practical tools to inform consumers about making the smartest business and personal financial decisions. Her work has appeared in many notable media outlets, including The Washington Post, Entrepreneur, People, Forbes, Huffington Post, and more. Speaking of smart living — growing up in the (at-the-time) per-capita murder capital of the U.S. (Richmond, VA) taught her a thing or two about the need for personal and home safety. Sally stays on top of all the latest gadgets and services to protect her and her teenage daughters from potential predators and thieves. And she brings this knowledge to every article she writes.

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