Old Republic Home Warranty Reviews: Customer Service, Plans, Prices, Coverage, & More

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Woman in window: Old Republic Home Warranty ReviewsIs a home warranty worth the added annual cost? If your home and most of its appliances aren’t brand spanking new, a home warranty can save you a ton of money on high-cost repairs and even replacements in some cases. But which home warranty company is right for you? We’ll give you the lowdown on Old Republic Home Protection (ORHP; and no, I don’t believe Jedi’s need home warranties 😉 to see how they stack up against their competition. You’ll find key features, plan options, pros, cons and what customers have to say.

Old Republic Home Protection logoVisit Old Republic’s Website

Old Republic

3.65 / 5
Old Republic
Customer Service & Reputation 2.8
Pricing 4.5
Appliances Covered 4.0
Technicians' Work 4.0
Available In All 50 States 3.0

Pros

  • In business since 1974
  • Available 24/7 for you to report claims
  • BBB rating: A+

Cons

  • You don’t always get the best contractor
  • Many customers are displeased with their service
  • Only covers 23 of the 50 states

Key Features

  • 24/7/365 service request hotline
  • Their website’s “Homeowner Central” allows you to: register your plan, request service, access the name and phone number of the service provider, check the status of service requests, view service history, and more
  • Member of the National Home Service Contract Association

Old Republic Home Warranty Plans

Below is a list of the systems and appliances included in the Old Republic Home Warranty coverage. Other covered appliances and systems vary widely based on the state you live in and the specific plan you purchase. Their website has state-specific plan information readily available. It’s extremely important that you read all the terms and conditions of every warranty plan before you sign up.

  • Plumbing
  • Heating Systems
  • Electrical Systems
  • Oven/Range
  • Water Heater
  • Dishwasher
  • Garbage Disposal

Customer Reviews

Below is a sampling of online reviews from Old Republic Warranty customers to give you their perspectives (both good and bad).

Positive Reviews

I have been involved in real estate for the past 17 years. First as a property manager and now as a real estate agent. It is essential to have a home warranty company I can count on as a realtor that I can present to my clients when they are buying a home, or want to add it later. Old republic has been very well liked by my clients and they have been very fair in their repairs. Brian M., Trustpilot, 6/20/2022

There are many home warranty companies in the marketplace and I highly recommend Old Republic for your home warranty company. They are easy to reach, quick in finding excellent service folk, reasonably priced and always accessible. I have maintained my service contract for many years with this same company, BY CHOICE, and the service continues to be reliable and good. Have heard stories of other similar companies and not one seems to maintain the same standard of providers that I’ve experienced with Old Republic, and that’s why I am taking the time to write this review. – Jane, Consumer Affairs, 1/2/2018

Complaints

I had to replace the water pressure regulator as it was faulty. A couple of service providers came but all of them were very unprofessional. They took days and days to respond. When you wanted to talk to plumbing dept. to check status, they never answer. Very frustrated. I have put the claim three weeks ago. Still work was not done? Ananda, Consumer Affiars, 5/18/2022

Very pleased with service except for needing to follow up to get replacement refrigerator reimbursement. Calling in took in excess of 1 hour on hold waiting for representative; and I had to do this two times. I received a satisfaction review survey before my case was concluded. Service was prompt other than that so there should be resolution not needing customer to make contact with ORHP, or more appropriate timely update to plan holder. – Dorothy, Consumer Affairs, 6/18/2022

Is A Home Warranty Worth It?

Check out this video to see if you still want to invest in a home warranty — and to understand why it can be worth it!

Old Republic Home Protection Vs American Home Shield

  • AHS has a build your own plan option, Old Republic doesn’t.
  • Old Republic is available in 23 states. American Home Shield is available in 49 states.
  • It’s more difficult to find positive customer reviews for Old Republic than it is for AHS.

Compare Old Republic and American Home Shield

Old Republic’s DIY Advice?

Old Republic Home Protection’s website gives you some great advice for DIY quick fixes for your home systems and appliances. It’s always a good idea to see if you can figure out a minor problem on your own rather than paying a technician $75+ for a service call (even when you have a home warranty). And The Family Handyman has some easy tips to help you out.

But when major repairs or replacements are needed, it’s often wise to have a home warranty plan to save you the added cost and hassle. Compare ORHP to other home warranty providers to see how they stack up to other companies in your area.

About The Author:

While attending the University of North Carolina at Chapel Hill’s graduate school for journalism and public relations, Sally began a long career researching and writing about hard-to-understand topics, such as insurance and finance.

Her additional experience in marketing, fundraising, public relations and financial planning at various foundations and nonprofit organizations over the years has given her the practical tools to inform consumers about making the smartest business and personal financial decisions. Her work has appeared in many notable media outlets, including The Washington Post, Entrepreneur, People, Forbes, Huffington Post, and more.

Speaking of smart living — growing up in the (at-the-time) per-capita murder capital of the U.S. (Richmond, VA) taught her a thing or two about the need for personal and home safety. Sally stays on top of all the latest gadgets and services to protect her and her teenage daughters from potential predators and thieves. And she brings this knowledge to every article she writes.

Disclaimer: This website contains reviews, opinions and information regarding products and services manufactured or provided by third parties. We are not responsible in any way for such products and services, and nothing contained here should be construed as a guarantee of the functionality, utility, safety or reliability of any product or services reviewed or discussed. Please follow the directions provided by the manufacturer or service provider when using any product or service reviewed or discussed on this website.

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