Smart Home & AI

Best Cell Phone Insurance: Upsie vs Allstate vs AppleCare vs Asurion vs Geek Squad vs Assurant & More

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Man holding cracked cell phone (caption: Best Cell Phone Insurance)

Cell phones aren’t a cheap purchase, and for many of us, they’re an invaluable part of our daily lives. Unfortunately, they’re also easily damaged. Drop your smartphone on a sidewalk, and you pray for no cracks. Drop it in water, and it’s often toast. That’s where the best cell phone insurance comes in.

Mobile phone insurance and extended protection plans can help ease that financial blow — especially if you have carefree kids with pricey smartphones. After all, a cracked screen alone can run you $200+ to repair without insurance.

With that said, it’s not easy to find the best cell phone insurance. Your plan options are extremely varied and confusing — and it’s kind of a crap shoot to decide what kind of coverage you’ll need. Your three main options for the best phone insurance are to go with a manufacturer’s plan, your cell carrier or a third-party insurance plan.

Isn’t My Cell Phone Already Covered?

First, let’s address a few common questions and misconceptions about how your smartphone may already be covered.

1) Why Do I Need Smartphone Insurance If It’s Under Warranty?

Most mobile phones come with a limited warranty — but this warranty typically only covers hardware malfunctions and not accidental damage (or the loss or theft of your phone).

2) Are Cell Phones Covered By Homeowners Insurance?

Your homeowners or renters insurance usually doesn’t cover your smartphone from accidental damage or loss. Typically, your policy only covers damages resulting from a home fire (or other disaster) or home theft.

Even if you had coverage for a smartphone loss under your homeowners policy, you’d still be responsible for your policy’s deductible, which can range from $500 to $2,500.

3) Does My Credit Card Provide Cell Phone Insurance?

Many major credit cards extend the manufacturer’s warranty by a year or longer, but it varies on the card. Many also cover loss from theft or damage within the first 90 days after purchase.

You can also get damage and theft coverage from select cards — as long as you use them to pay for your cell phone service. These include most consumer cards issued by Wells Fargo, U.S. Bank Visa Platinum, First Citizens Cash Back Rewards Visa and several others. Be sure to check your credit card’s perks.

Insurance & Extended Protection Plans Side-By-Side

Here, we’re comparing costs, deductibles and other details for 2-year coverage for the iPhone, one of the most popular smartphones. Keep in mind, your costs, deductibles and benefits will vary based on your phone’s make and model. Samsung phone insurance options also include Samsung Premium Care and GeekSquad.

Manufacturer Insurance Plans

Both of the leading smartphone manufacturers, Apple and Samsung, offer smartphone insurance. See details for each protection plan below the table.

AppleCare+ vs Samsung Premium Care

AppleCare+

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Every iPhone comes with a 1-year limited warranty that includes hardware repair coverage and 90 days of tech support. AppleCare+ extends that coverage for up to 2 years and gives you accidental damage coverage and 24/7 tech support.

Details:

  • Must purchase AppleCare+ within 60 days of your smartphone purchase
  • Covers up to 2 incidents of accidental damage
  • Repairs can be done at an Apple store, an authorized dealer or by mail
  • Includes express replacement (if deemed necessary)
  • Cost starts at $5.99/month (limit of 24 months) or $129 for 24 months of coverage

Apple also offers the option of AppleCare+ with Theft and Loss protection for an additional cost.

Samsung Care Plus

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Samsung gives you a 1-year limited warranty similar to Apple’s. Unlike Applecare+, Samsung Premium Care extends this warranty and covers up to 3 accidental damages for as long as you pay for the policy.

Additional details:

  • Covers the Samsung Galaxy and Note line of smart phones
  • Cost is $11.99 per month, and you can cancel anytime

Cell Phone Insurance Providers Plans

Most cell phone service providers offer protection plans that cover loss and theft in addition to accidental damage. Here, we’re highlighting the Big Four carriers. AT&T, Sprint and Verizon cell coverage provided by third-party insurance company Asurion, and T-Mobile’s plan is administered by another insurance company, Assurant.

AT&T

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AT&T offers three different mobile phone insurance plans that cover your phone for out-of-warranty malfunctions, damage, loss and theft and also includes next-day phone replacement. It was difficult to find information about AT&T’s deductibles.

Verizon

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Verizon offers three cell phone insurance plans that include coverage for damage, loss or theft. Deductibles range from $19-$199, depending on your device. You’ll need to sign up within 30 days of buying your phone.

T-Mobile

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T-Mobile Protection covers accidental damage, hardware service (mechanical breakdown), loss and theft. Plans range from $7-$15 per month depending on your device. You must purchase protection within 30 days of your T-Mobile device purchase.

All plans include:

  • Up to 3 claims per year (deductibles up to $249)
  • JUMP! Upgrades on EIP devices
  • AppleCare services for eligible Apple devices
  • Unlimited screen protector replacement (when you purchase and have their experts apply the screen protector)
  • McAfee Security for T-Mobile with ID Theft Protection

T-Mobile also offers a basic protection plan, but you must call them at 1-800-937-8997 for more information.

Third-Party Insurance Plans

There are a handful of third-party phone insurance providers that are good options to protect your cell phones. As we mentioned earlier, the 4 major cell phone carriers use third-party plans through two different insurance companies: Asurion and Assurant. But neither of these insurers has a policy to purchase directly from them.

Allstate

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Allstate insurance plans (formerly SquareTrade, which AllState acquired in November 2016) covers accidental damage from drops and spills, as well as mechanical malfunctions. But it doesn’t cover loss or theft, nor does it offer any technical support.

Allstat’s plan, however, is simple — it offers one plan for $8.99 per month per device, which covers any type of device and you can cancel anytime. Any claim is subject to a $149 deductible. And this applies to leased or purchased mobiles.

The upside for Allstate? Their monthly cost and deductible for major damage are pretty competitive. But if you only need a cracked screen repair, it’s going to cost you a lot more compared to other plans.

If you damage your phone beyond repair, Allstate will reimburse you for the value of the phone or provide a replacement.

How do consumers rate Allstate? SquareTrade has a solid four-star rating from more than 10,000 consumers on Trustpilot. Most reviewers had fantastic customer support experiences and no claims problems.

Geek Squad

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Best Buy’s Geek Squad offers 2 cell phone protection plans, but this coverage isn’t available for iPhones of any make or model. You must sign up for your plan within 15 days of your device purchase.

Geek Squad charges you a service fee if your phone is unrepairable and needs replacement. These fees vary widely based on your phone’s purchase price and range from $9.99-$249.99.

Geek Squad Protection

  • $8.99/month
  • Covers accidental damage, mechanical failures, battery replacements
  • Limit of 3 claims over 24 months
  • Can purchase online or in-store

Geek Squad Total Protection

  • $10.99 per month
  • Covers everything in Protection Plan plus loss or theft
  • Limit of 3 claims over 24 months for everything except loss or theft
  • Limit of 2 claims over 12 months for loss or theft
  • Must purchase this plan in-store

Unfortunately, GeekSquad has a dismal 1-star rating on both Trustpilot and ConsumerAffairs. A majority of complaints center on poor and unknowledgeable tech reps and long wait times for customer service. However, we couldn’t find much online feedback speaking directly to their cell phone insurance claims process.

Read Our In-Depth Review Of Geek Squad

Upsie

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Upsie, launched in 2014, offers smartphone extended warranties that cover accidental damage, due to drops and liquid spills, and mechanical failures. Plan costs and deductibles vary based on the type and value of your smartphone. They range from $49.99 (with a $25 deductible) to $119.00 ($99 deductible). Other details:

  • All plan costs are for a 2-year extended warranty
  • You have 45 days to sign up after your device purchase
  • Covers an unlimited number of claims but only up to the total purchase value of the device. Once you’ve reached the that total, you no longer have coverage (so this means if you need a replacement, your warranty is done)
  • All devices also must have a valid manufacturer’s warranty of at least 90-days to qualify

Upsie gets generally positive customer reviews for their simple process, affordable pricing and fantastic customer support. The downside with Upsie is that it doesn’t offer coverage for loss or theft.

Need To Save Big Bucks On Your Cell Service?

As you can see, cell phone insurance and extended protection plans aren’t cheap. If lowering your overall cell phone costs is one of your primary goals, you have many options you likely don’t realize.

Be sure to check out our reviews of the cheapest, best coverage and best unlimited cell phone plans. Many of these monthly service plans won’t necessarily qualify for the insurance we’ve outlined in this article, but if saving money is your top priority, it’s well worth the read.

If money’s not as much of a concern and you want to learn which cell phone service is best for your needs, read our reviews of the best cell phone carriers.

Sally Jones

While attending the University of North Carolina at Chapel Hill’s graduate school for journalism and public relations, Sally began a long career researching and writing about hard-to-understand topics, such as insurance and finance. Her additional experience in marketing, fundraising, public relations and financial planning at various foundations and nonprofit organizations over the years has given her the practical tools to inform consumers about making the smartest business and personal financial decisions. Her work has appeared in many notable media outlets, including The Washington Post, Entrepreneur, People, Forbes, Huffington Post, and more. Speaking of smart living — growing up in the (at-the-time) per-capita murder capital of the U.S. (Richmond, VA) taught her a thing or two about the need for personal and home safety. Sally stays on top of all the latest gadgets and services to protect her and her teenage daughters from potential predators and thieves. And she brings this knowledge to every article she writes.

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