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Ting Wireless Reviews: Can You Really Save Big Bucks?

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Cell phone with money: Ting Wireless Reviews Is your monthly cell phone bill taking a brutal bite out of your budget? If so, you’re not alone. The average American’s wireless bill is a whopping $80 bucks per month — that’s for a single user! You may have heard of cheaper carriers, but is their service worth it? When it comes to Ting – Yes! Don’t discount Ting as a reliable wireless service just because their prices seem too good to be true. Since launching in 2012, Ting has achieved a cult-like status, with a ton of faithful followers who preach the wonders of this amazingly affordable mobile service. Check out our Ting reviews to see how you can enjoy enormous savings with a Ting phone plan.

Ting Wireless logoView Ting’s Website

Review Overview

Coverage
Features
Switchover Process
Price/Value
Customer Service

4.2/5.0

Ting's overall pricing and customer service are superb, and its coverage options are good. You're not going to find unlimited plans with Ting, and the process to switch carriers is fairly tedious. But you can't beat the value!

Ting Mobile Key Features

  • A la carte monthly pricing — you only pay for what you use each month (voice minutes, texts and data)
  • You can set alerts to help you manage your usage
  • Good set of phone features including voicemail, picture and video messaging, 3-way calling, caller ID, tethering, hotspot, call forwarding, and number transfer (port in or out)
  • Get 25% of your current provider’s early cancellation fee in Ting credit for switching (up to $75 per device)
  • Online savings calculator to help you determine how much you’d save by switching to Ting based on current monthly bill
  • Check your device compatibility on their website

Pros

Cons

  • Unbeatable pricing for most users
  • No contract required
  • Family friendly ($6 base price per device per month)
  • T-Mobile or Sprint coverage area
  • Early Termination Fees relief
  • No hidden fees
  • Outstanding customer support
  • Refer friends to get $25 credits ($50 the first time)
  • Switchover process is cumbersome for phones with an existing contract
  • Expensive data rates if you’re a heavy data user
  • Coverage not quite as widespread as Verizon
  • Must pay full price for a new phone if you’re not switching over
  • Ting store doesn’t offer tablets or Windows phones

Pricing

Ting wireless plans are unlike any other mobile carrier’s pricing. They’re based on tiered rates for what you use each month.

 XSSMLXLXL+
Lines
($6 Per Line)
1
$6
2
$12
3
$18
4
$24
5
$30
6+
$36+
Minutes (Nationwide)No Usage
$0
100
$3
500
$9
1,000
$18
2,100
$35
More?
1.9 Cents/Min.
Text Messages (Global)No Usage
$0
100
$3
1,000
$5
2,000
$8
4,800
$11
More?
1/4 Cent/Text
Data (Nationwide)No Usage
$0
100MB
$3
500MB
$10
1GB
$16
2GB
$20
More?
$10/GB

Discount Code

You can get $25 off Ting (on a phone or as a service credit) by clicking here.

Video

Check out the video below to better understand how Ting’s rates work — and how Ting can save you hundreds (if not thousands) each year.

Do Ting’s Low Prices Ring True?

How can Ting charge so much less for mobile service? What’s the catch? The good news is: there isn’t one! Ting is a mobile virtual network operator that buys wholesale wireless access from T-Mobile and Sprint at deeply discounted prices. And because they don’t have costs to maintain a wireless infrastructure or any physical stores, Ting is able to pass these savings on to their customers. Learn about other mobile virtual network operators.

Want to Switch to Ting Phone Service?

Switching your existing phone over to Ting isn’t the easiest process, but it’s well worth your savings in the long run. One of our team members recently went through this process. It went less than ideally, but that wasn’t necessarily Ting’s fault. One of the main lessons learned is that if you’re porting a phone over from another provider, make sure your phone is unlocked before you proceed. Otherwise you may be without service for a few days. This can be especially difficult if you have an iPhone, as Apple has a separate lock on the phone. And just because Ting’s “phone compatibility” checker shows your phone as compatible, doesn’t mean it’s unlocked. In our case, we had to first pay a termination fee to AT&T to prematurely end our contract (cell phone providers seem to finally be ending the days of contracts, which is a plus for new subscribers). Note that Ting may reimburse a portion of this, up to $75. The successful unlock sequence more or less goes like this:

Unlocking Your Phone With Your Carrier

  1. Call your phone provider and see if you’re still under contract; if you are, pay the termination fee and ask for an unlock (make sure the payment goes towards your phone contract, in our case it initially went towards a bill credit instead, which resulted in giant headaches down the road; needless to say, AT&T has less than stellar customer service).
  2. Once you get confirmation from your carrier that your phone is unlocked on their end (from contract), you can proceed to unlock your iPhone from Apple.
  3. You can ask your carrier to take you through the iPhone unlock process – this typically involves resetting the phone and doing a restore from backup, unfortunately.

Unlocking Your iPhone

  1. Make sure you backup your phone first (in iTunes or the cloud).
  2. You’ll then want to erase it completely and reset it (Settings > General > Reset > “Erase All Content and Settings”). Proceed with caution! Make sure your phone is backed up in iTunes or the cloud first!!
  3. Insert the new SIM card and set your phone up anew, choosing the option to restore from backup. If you get the message “The SIM card inserted in this iPhone does not appear to be supported. Only compatible SIM cards from a supported carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit a supported carrier store.” that means the carrier did not complete the unlock successfully. Resolve with them before proceeding.
  4. You can confirm an unlocked phone by going into Settings > Cellular > Cellular Data Options > you will see the option “Cellular Data Network” if your phone is unlocked (screenshot). This is where you’ll input your new Ting data (see next section).

Additional Settings for iPhone on GSM Network

iPhone Settings - Cellular Data NetworkOnce you’re signed up with Ting and have successfully activated your phone, you’ll want to browse to Settings > Cellular > Cellular Data Options > Cellular Data Network, and fill in the settings from the Ting iOS APN Settings page to get your text and SMS services up and running.

GSM vs CDMA

Note that there are some differences, as far as iPhone functionality, when you sign up with Ting for GSM (T-Mobile network) or CDMA (Sprint network) service. Most notably, Wi-Fi calling and visual voicemail don’t work on GSM with iOS devices. Fortunately, there’s a workaround for both. For WiFi calling, simply use Google Voice, Whatsapp, or another VoIP service or app. For visual voicemail and speech-to-text conversion, install Google Voice (and then the app) to get visual voicemail (we actually prefer this approach to the iPhone’s default visual voicemail functionality).

What’s Our Final Verdict on Ting?

View Ting’s Website

Although the process isn’t entirely seamless, switching over your existing smartphone or other mobile device is the ideal way to join Ting. But even if you need a new device (and don’t require a device upgrade every couple of years), purchasing a mobile phone and service from Ting can still save you a ton of money over several years. The only potential downsides are phone compatibility, pricey rates for high data users, and a bit less coverage than Verizon. We hope our Ting mobile review has given you enough information to make a decision on whether or not to switch over.

How would you rate Ting’s service if you’ve switched over?

Sally is a passionate writer but her interests do not stop there. She spends a lot of time daydreaming about the beach, however, she spends most of her time taking advantage of all the activities her town has to offer in the foothills of the Blue Ridge Mountains.

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6 Comments on "Ting Wireless Reviews: Can You Really Save Big Bucks?"

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Trevor
Trevor

Do wifi calling and visual voicemail work on GSM with Android devices?

Alex Schenker
Admin
Alex Schenker
Hi Trevor, Wi-Fi calling – Ting does support Wi-Fi calling on GSM with Android. You’ll want to check on your Android first whether Wi-Fi calling is supported for your specific device under your mobile network settings. If it is, you’ll next want to enable Wi-Fi calling for your device inside your Ting account. Log into Ting.com, browse to Device Settings: click “Edit” (the pencil icon) next to your device, and then the last item under “Minutes” should be “Can use Wi-Fi calling.” Enable this, taking note that your device must also support the feature for it to work. Visual voicemail… Read more »
Samuel W
Samuel W

Boy do I have a Ting story for you guys!! We were doing a Habitat build in Trinidad and I roamed every now and then. Turns out it barely affected our bill! But, when our flight home was rerouted to the Bahamas and I booked a hotel while on the tarmac, the cost of using a few MB’s was higher than the cost of the hotel itself! WTF? Where can I find out how much roaming charges for Ting will be prior to traveling?

Alex Schenker
Admin
Alex Schenker

Hi Samuel,

Sorry to hear about that! Yes Ting roaming charges can get very high. Oddly in some countries the cost is very low (you mentioned Trinidad, $0.30/MB, whereas in the Bahamas Ting roaming for data is a whopping $15/MB!). Full list of Ting international roaming charges here.

Ann

There are much better options for pricing. This includes Tello which uses the same lines that Ting uses with Sprint. Another option is the before mentioned Freedompop. Freedompop if you turn off all the renewal services and upgrades actually can be free for the passive user and also supports GSM phones.

Gavin
Gavin

Wow, never heard of Ting but seems like a no-brainer since you can save so much! I’m used to having unlimited so will be a mindset shift but hardly ever use phone or text (just data) but can utilize wifi more as not to suck up so much in the data plan.

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